An inner drive that directs a person's behavior toward goals.

An employee's attitude toward their job, employer, or colleagues.

The personal satisfaction and enjoyment felt after attaining a goal.

Benefits and/or recognition received from someone else.

Suggests that money is the sole motivator for workers.

Suggests that people strive to satisfy needs in the following order: physiological, security, social, esteem, and self-actualization.

Suggests that people are willing to contribute to an organization according to their assessment of the fairness of the rewards they will receive.

Suggests that motivation depends not only how much a person wants something but also on how likely they are to get it.

The most basic human needs to be satisfied— water, food, shelter, and clothing.

The need to protect oneself from physical and economic harm.

The need for love, companionship, and friendship --- the desire for acceptance by others.

The need for respect --- both self-respect and respect from others.

The need to be the best one can be; at the top of Maslow's hierarchy.

Aspects of Herzberg's theory of motivation that focus on the work setting, such as adequate wages, comfortable and safe working conditions, fair company policies, and job security.

Aspects of Herzberg's theory of motivation that focus on achievement, recognition, involvement, responsibility, and advancement.

Encouraging appropriate action by relating actions to consequences.

Performance of one full-time job by two people on part-time hours.

All activities involved in determining an organization's employment needs, as well as acquiring, training and compensating people to fill those needs.

Forming a pool of qualified applicants from which management can select employees.

Familiarizing newly hired employees with fellow workers, company procedures and the physical properties of the company.

Involves supporting, training, and guiding an employee in their professional development.

Prohibits discrimination in employment and created the Equal Employment Opportunity Commission

Dedicated to increasing job opportunities for women and minorities and eliminating job discrimination based on race, religion, color, sex, national origin or handicap.

Mandates that men and women who do equal work receive the same wage.

When a third party is brought in to keep the two sides talking.

The settlement of a dispute by a third party whose solution is legally binding and enforceable.