Question 1

What is Arbitration?

Accepted Answer

The use of an arbitrator to settle a dispute

Answer

A problem created by an arbitrator

Answer

A problem solved using three different parties

Answer

The first step in resolving a dispute

Question 2

Underpayment is ...

Accepted Answer

A very comment issue in the work place

Answer

Fun to do

Answer

Is legal and done everywhere

Answer

Not very common in the work place

Question 3

Which of the following is an advantage in grievance

Accepted Answer

Allows employees to voice their opinion

Answer

Extra time and money use

Answer

Inclusion of third parties

Answer

Not all disputes are solved

Question 4

What is conciliation

Accepted Answer

an alternative out-of-court dispute resolution instrument

Answer

Main court dispute instrument

Answer

nothing important

Answer

an alternative court dispute resolution instrument

Question 5

Which of the following is a disadvantage of mediation?

Accepted Answer

Standard deviation cannot be obtained for open end class frequency distribution

Answer

Standard deviation is least affected by the sampling fluctuations than other methods

Answer

Deviations is clearly defined and the value is always fixed

Answer

Standard deviation can be used for mathematical operations and is used usually for statistical issues

Question 6

Which is not a reason for workplace dispute?

Accepted Answer

Transport Problems

Answer

Underpayment

Answer

Unfair Treatment

Answer

Poor Work Environment

Question 7

Which is the second method of resolving disputes

Accepted Answer

Mediation

Answer

Negotiation

Answer

Arbitration

Answer

Conciliation

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