Quizalize logo
placeholder image to represent content

YOUTUBE WORKSHEET - Returning Goods | The Checkout

Quiz by Julia Stojanovic

Feel free to use or edit a copy

includes Teacher and Student dashboards

Measure skills
from any curriculum

Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.

With a free account, teachers can
  • edit the questions
  • save a copy for later
  • start a class game
  • automatically assign follow-up activities based on students’ scores
  • assign as homework
  • share a link with colleagues
  • print as a bubble sheet

Our brand new solo games combine with your quiz, on the same screen

Correct quiz answers unlock more play!

New Quizalize solo game modes
10 questions
Show answers
  • Q1
    What is one of your rights as a consumer in Australia?
    You have the right to return a product if it's not as described.
    You have the right to keep a product even if you change your mind.
    You have the right to demand a cash refund without conditions.
    You have the right to return any product for any reason.
    30s
  • Q2
    What does 'acceptable quality' refer to?
    A product must be the latest model to be acceptable.
    A product must be expensive to be considered acceptable quality.
    A product is acceptable if it is safe, durable, and looks okay.
    A product can only be acceptable if it's brand new.
    30s
  • Q3
    Is a receipt necessary to return a product in Australia?
    No, you just need to prove your purchase.
    Yes, a digital copy of the receipt is not sufficient.
    No, you can return anything without any proof.
    Yes, without a receipt you cannot return anything.
    30s
  • Q4
    Which of the following is NOT a condition for returning goods?
    You must have a warranty for the product.
    You must return the goods within a certain period of time.
    You must provide the original packaging.
    You must have the receipt for the product.
    30s
  • Q5
    What happens if you buy a gift?
    You can only return it if you have the original packaging.
    You have the same consumer rights as if you purchased it yourself.
    You cannot return a gift at all.
    You must contact the giver to return it.
    30s
  • Q6
    What is one of the limitations to returning goods?
    You cannot return goods if an unreasonable amount of time has passed.
    You can return items regardless of their condition.
    You can always return goods if you have any complaints.
    You can only return foods and clothing.
    30s
  • Q7
    What does the consumer law say about exchanging goods?
    You don't have a clear right to exchange goods if you've just changed your mind.
    You can exchange goods for anything else without conditions.
    Retailers must allow exchanges regardless of policy.
    You must always get cash back if you change your mind.
    30s
  • Q8
    If a product is faulty, who is responsible for the cost of returning it?
    The supplier must cover the cost if it is significant.
    The consumer can choose to return it at their own cost.
    The consumer must always pay for the return.
    The retailer can charge a fee for returns.
    30s
  • Q9
    What constitutes an explicit guarantee under consumer law?
    Only written guarantees on documents.
    Only promises made by store employees.
    Any statement made by a product manufacturer or supplier when selling the product.
    Only warranties provided during the sale.
    30s
  • Q10
    What can a consumer do if they have a loss due to a faulty product?
    They can get a refund only.
    They have the right to compensation for reasonably foreseeable loss.
    They can't claim any losses.
    They can demand a new item without proofs.
    30s

Teachers give this quiz to your class