Acquiring Talent #3
Quiz by Leadership Development
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5 questions
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- Q1PAST PERFORMANCE PREDICTS ______ BEHAVIORUsers re-arrange answers into correct orderJumble30s
- Q2AT PAYCHEX WE USE THIS APPROACH FOR INTERVIEWING. (2 answers are correct; choose 1 answer)Behavior-Based InterviewingThe ACE MethodThe SHRM MethodThe STAR Method30s
- Q3THE S IN STAR STANDS FOR THISSomethingStandardsSubjectSituation30s
- Q4THE R IN STAR STANDS FOR THISRegisterResultsRockstarResearch30s
- Q5REPHRASE THIS QUESTION IN THE BEHAVIOR-BASED STYLE: “HAVE YOU EVER HAD TO DEAL WITH A DIFFICULT CUSTOMER?"Are you a people person?How often do you deal with difficult customers?Tell me about a time you had to deal with a difficult customer.Do you like customer service?30s