Ai chatbot
Quiz by Charlyn Warren
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6 questions
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- Q1What is an AI chatbot?An online gaming platformA computer program designed to simulate conversation with human users, especially over the internetA website that sells shoesA type of social media platform30s
- Q2How does an AI chatbot typically interact with users?Through sending emailsThrough video callsThrough text or voice messagesThrough physical letters30s
- Q3What is a common application of AI chatbots in customer service?Providing instant responses to customer inquiries and resolving issuesDesigning websitesCooking foodCreating music playlists30s
- Q4What is a potential drawback of using AI chatbots for customer service?Lack of human touch and empathy in interactionsImproved accuracy of information providedIncreased customer satisfactionFaster response time to customer inquiries30s
- Q5What is an example of a popular AI chatbot used for personal assistance and information retrieval?InstagramSiri by AppleSnapchatWhatsApp30s
- Q6What is a key benefit of using AI chatbots in businesses?Higher cost for customer support24/7 availability to assist customersSlow response time to inquiriesLimited access to customer queries30s