ASM Session Recap
Quiz by Deepak
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10 questions
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- Q1What is the first stage we exhibit, when we receive feedbackDepressionDepreciationDenialDevastation20s
- Q2What is the mission statement for Qatar AirwaysTo be a world class global brandExcellence in everything we doWorlds 5 star AirlineGoing Places Together20s
- Q3Who leads the conversation during a check in process of PDRThe EmployeeYou as the ASM20s
- Q4A feedback should always end with ...Specific next steps with timelinesSolutionsNext steps20s
- Q5What is an ideal order of preparation for a presentationPurpose - Audience - Structure - DeliveryStructure - Purpose - Delivery - AudiencePurpose - Structure - Audience - DeliveryPurpose - Structure -Delivery - Audience10s
- Q6Which of the following is a Qatar Airways ValuesHonest and LoyalDriving CustomerHonesty and LoyaltyDelivering Excellence10s
- Q7What part of Boarding is now a part of your Performance Score Card.Boarding Counter cleanlinessZonal BoardingCustomer Complaints10s
- Q8How many times have we won Skytrax Award ? & what is the current ranking of HIA in top 100 airports of the world?4 / 52/52/64/610s
- Q9A. I.D. A Model for elevators pitch stands for ?Attention - Interest - Deliver -Call to ActionApplication - Intent - Make it Desirable - Call to ActionAttention - Interest - Make it Desirable - Call to ActionAttention - Interest - Make it Desirable - Share information20s
- Q10How much time does the Oxygen last in the oxygen mask provided in the aircraft ?30 mins60 mins10 mins15 mins20s