Question 1

What does active listening mean?

Accepted Answer

To make a conscious effort to hear not only the words but also to understand the complete message

Answer

To prepare an accurate response to the person talking to you

Answer

To persuade, argue or explain

Answer

To listen and decode the hidden message provided by the speaker

Question 2

According to studies, how much of what we hear can we remember?

Accepted Answer

25%- 50%

Answer

25%- 45%

Answer

50%- 75%

Answer

20%- 30%

Question 3

All of these are reasons why we listen, EXCEPT __________.

Accepted Answer

to respond

Answer

to understand

Answer

to obtain information

Answer

to enjoy and learn

Question 4

Which of these tips WILL NOT help you become an active listener?

Accepted Answer

Choose the speaker

Answer

Pay attention

Answer

Defer judgment

Answer

Provide feedback

Question 5

What does it mean to pay attention when listening?

Accepted Answer

Give the speaker your undivided attention and acknowledge the message.

Answer

Look for barriers in the environment.

Question 6

The following are ways on how we may defer judgment. Which is NOT?

Accepted Answer

Talk whenever you want.

Answer

Allow the speaker to finish each point before asking questions.

Answer

Wait for your turn to speak or respond.

Answer

Do not interrupt with counter arguments.

Question 7

How can we respond appropriately?

Accepted Answer

Be candid, open, respectful, and honest in your response.

Answer

Ask to speak when you suddenly get an idea or thought.

Answer

Prepare mentally for a negative response.

Answer

Interrupt the speaker with counterarguments.

Question 8

What are external barriers?

Accepted Answer

These are hindrances that occur around you or in your surroundings.

Answer

These are hindrances that occur within yourself.

Question 9

What are internal barriers?

Accepted Answer

These are hindrances that occur within yourself.

Answer

These are hindrances that occur around you or in your surroundings.

Question 10

Which is an example of external barrier?

Accepted Answer

Classmate singing loudly during seatwork.

Answer

Lack of sleep and rest

Answer

Personal thoughts about choosing a course in college

Answer

Going over a decision you made in your head

Question 11

Which is an example of internal barrier?

Accepted Answer

Thinking of ways to resolve a misunderstanding between you and your friend

Answer

Seatmate playing music loudly

Answer

Sound coming from the mobile phone game

Answer

Classmate tapping on the table

Question 12

Which of these is a benefit of developing active listening skills?

Accepted Answer

You will improve your productivity, ability to influence, persuade, and negotiate.

Answer

You will avoid explaining yourself to someone you don't like.

Answer

You will experience superiority among your friends or classmates.

Answer

You may engage in a debate or argument and win.

Question 13

Which DOES NOT state a benefit of active listening skills?

Accepted Answer

You will get a lot of followers.

Answer

You may improve communication skills.

Answer

You may prevent conflicts.

Answer

You may avoid misunderstanding.

Question 14

Feeling sick is an example of external barrier

Accepted Answer

false

Answer

true

Question 15

Noisy class is an example of internal barrier.

Accepted Answer

false

Answer

true

Related quizzes

Related quizzes