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CH 10 SOLVING PROBLEMS AND MANAGING CONFLICT - PART 2

Quiz by Henry Stiteler

High School
Professional Communications
Texas Essential Knowledge and Skills (TEKS) - Electives

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includes Teacher and Student dashboards

Measures 1 skill from
High School
Professional Communications
Texas Essential Knowledge and Skills (TEKS) - Electives

130.110.C.11.J

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4 questions
Show answers
  • Q1
    A ________ QUESTION DIRECTS A LISTENER TO A DESIRED ANSWER
    STRATEGIC
    RHETORICAL
    LEADING
    STANDARD
    30s
    130.110.C.11.J
  • Q2
    A ________ IS A CLIMATE IN WHICH PEOPLE FEEL THE NEED TO PROTECT THEMSELVES FROM ATTACK
    STANDARD
    LEADING
    SUPPORTIVE CLIMATE
    DEFENSIVE CLIMATE
    30s
    130.110.C.11.J
  • Q3
    __________ ARE STATEMENTS THAT EXPRESS HOW YOU FEEL IN A SUPPORTIVE WAY.
    I-COMMENTS
    CONSTRUCTIVE CRITICISM
    DEFENSIVE CLIMATE
    SUPPORTIVE CLIMATE
    30s
    130.110.C.11.J
  • Q4
    TO HELP SOMEONE IMPROVE WITHOUT BEING NEGATIVE, GIVE THEM ______
    I COMMENTS
    CONSTRUCTIVE CRITICISM
    CRITICISM
    30s
    130.110.C.11.J

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