Adam is scheduled for sealants on his four first molars. His record indicates he is somewhat uncooperative during dental appointments. As the appointment progresses, the dental hygienist and the dental assistant become increasingly aggravated at Adam’s uncooperative actions. At one point, the assistant holds Adam’s hands down, and the dental hygienist firmly takes Adam’s chin to position his face. At the end of the appointment, red marks are seen on Adam’s hands and cheeks. As he enters the reception area, Adam’s mother looks at her son and asks the assistant, “What did you do to my son?” Which of the following might the dental hygienist and the assistant be accused?