Question 1

How do drivers to assign orders themselves?

Accepted Answer

unassignedOrdersForDrivers

Answer

Toggle on COV4

Answer

They can't

Answer

backendAutoDispatch

Question 2

What is the setting for drivers to be tracked?

Accepted Answer

Location Services

Answer

Driver can take a break

Answer

etaTimesOnReturningDrivers

Answer

No setting

Question 3

Is tracking always on when using Android?

Accepted Answer

No

Answer

Yes

Question 4

Does a setting need turning on for a driver to take a break?

Accepted Answer

No

Answer

Yes

Question 5

Do you choose a Branch before or after you login?

Accepted Answer

After

Answer

Before

Question 6

What are the options when clocking in?

Accepted Answer

Vehicle & Branch

Answer

Branch

Answer

Branch, Tracking & Payment Options

Answer

Vehicle, Branch & Tracking

Question 7

Can a driver be assigned to multiple branches?

Accepted Answer

Yes

Answer

Yes, but limited to 5

Answer

Yes, but limited to 2

Answer

No

Question 8

What payment options are available to a Driver?

Accepted Answer

Cash & Credit Card

Answer

Cash, Credit Cards & Bitcoin

Answer

Cash Only

Answer

Cash, Credit Card & Vouchers

Question 9

In Order History can the driver see different payment methods?

Accepted Answer

Yes, Cash & Credit Card

Answer

Yes, only Credit Card

Answer

No, only Total

Answer

Yes, Cash, Credit Card & Vouchers

Question 10

Can a driver be assigned orders when on a break?

Accepted Answer

Yes, but won't be notified

Answer

Yes, will be notified

Answer

No, driver is removed from CO list

Answer

No, will show error 404

Question 11

When does the FT AutoDispatch not work?

Accepted Answer

More than 1 driver clocked in

Answer

Never, the FT isn't ready

Question 12

Can you reassign an order to a different driver?

Accepted Answer

Yes, but before On The Way

Answer

Yes, but only from Driver App

Answer

No, feature doesn't exist

Answer

Yes, at any point in order

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