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[E4FS] You are going to look at the text from three emails that contain words which can often be confused. Choose the correct or most appropriate word.

Quiz by Irina

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19 questions
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  • Q1
    I am writing with (1) ... to our telephone conversation this morningabout your order 7895LG.
    reference
    regarding
    connection
    20s
  • Q2
    I must (2) ... for the delay in processing this order.
    sorry
    apologise
    regret
    20s
  • Q3
    I can now confirm that the goods have been shipped and should (3) ... you within 10 working days.
    reach
    arrive
    deliver
    20s
  • Q4
    We have taken special (4) ... to make sure that the items are exactly as you requested.
    caution
    attention
    care
    20s
  • Q5
    Once again, please (5) ... our apologies.
    accept
    take
    have
    20s
  • Q6
    If you have any further questions, do not (6) ... to contact me again.
    fail
    hesitate
    stop
    20s
  • Q7
    I was (1) ... to hear about the damage to the products that you received this morning
    sorry
    afraid
    unhappy
    20s
  • Q8
    However, I am (2) ... that ...
    regret
    apologise
    afraid
    20s
  • Q9
    ... we cannot (3) ... responsibility ...
    except
    accept
    have
    20s
  • Q10
    We cannot take responsibily in this (4) ...
    material
    matter
    topic
    20s
  • Q11
    All our products are (5) ... very carefully before leaving the factory, and the damage in this case must have been caused in transit.
    looked
    checked
    controlled
    20s
  • Q12
    I (6) ... that you contact the shipping company directly about possible compensation.
    suggest
    tell
    propose
    20s
  • Q13
    In the meantime, we can ship the same order to you again, if it would help. If you give us a firm instruction to do so (7) ... the next few days, ...
    until
    within
    by
    20s
  • Q14
    ... it should reach you (8) ... the end of the month.
    by
    within
    until
    20s
  • Q15
    I am writing to you (1) ... the meeting.
    concerning
    affecting
    connecting
    20s

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