Question 1

1.	“Men don’t cry” and “Genius people fail in their relationships” are examples of ______.

Accepted Answer

.	stereotyping

Answer

communication

Answer

listening

Answer

significant others

Question 2

Graduating from university and becoming successful after hard work show ______.

Accepted Answer

self-fulfilling prophecy

Answer

self-esteem

Answer

significant others

Answer

self-concept

Question 3

1.	When you use both your ears and heart in listening, you are a/an ______ listener.

Accepted Answer

effective

Answer

proficient

Answer

active

Answer

competent

Question 4

1.	Describing one’s self as generally kind, trustworthy, responsible and honest reveals ______.

Accepted Answer

self-concept

Answer

self-control

Answer

self-image

Answer

self-esteem

Question 5

1.	Noise interferes with our ability to listen because it ______ us from hearing the message.

Accepted Answer

A.	prohibits

Answer

B.	provides

Answer

D.	stimulates

Answer

C.	strengthens

Question 6

1.	It interferes with listening when listeners primarily focus on the content of the message together with the speaker’s speaking style.

Accepted Answer

B.	delivery

Answer

A.	language

Answer

C.	noise

Question 7

7.	Automation for engineers, proxy server for programmers, and supply and demand for business people are examples of ______, of which can also interfere with listening.

Accepted Answer

B.	jargon

Answer

D.	message overload

Answer

A.	message

Answer

C.	culture difference

Question 8

1.	What type of listening is best evident in classroom lecture and discussion?

Accepted Answer

D.	informational

Answer

A.	aesthetic

Answer

B.	empathetic

Answer

C.	critical

Question 9

1.	While listening to a speaker, Zainab thinks that the speaker’s purpose is not matched with his delivery style and message. What type of listening is demonstrated by Zahra?

Accepted Answer

D.	critical

Answer

B.	interactional

Answer

C.	linear

Answer

A.	informational

Question 10

1.	What type of listening are you trying to show when you say “If I were in your shoes..,” as a response after listening to your friend’s dilemma or problem?

Accepted Answer

A.	empathetic

Answer

C.	passive

Answer

B.	aesthetic

Answer

D.	informational

Question 11

1.	Over thinking or putting too much attention to details instead of the main ideas of the message interferes listening in the form of _____.

Accepted Answer

C.	message overload

Answer

D.	perception

Answer

B.	delivery

Answer

A.	language

Question 12

1.	Which of the following is not a thumb rule for good listening?

Accepted Answer

B.	Argue with the speaker at first.

Answer

C.	Put the speaker at ease at all times.

Answer

D.	Be focused more on the message.

Answer

A.	Empathize with the speaker.

Question 13

2.	It is the thought, feeling, or action that is sent from the source to the receiver with the use of symbols.

Accepted Answer

message

Answer

hearing

Answer

jargon

Question 14

5.	It is the interdependent process of sending, receiving and understanding messages.

Accepted Answer

communication

Answer

hearing

Answer

jargon

Answer

perception

Question 15

6.	Self-______: It is the measure of our self-worth

Accepted Answer

esteem

Answer

jargon

Answer

concept

Question 16

7.	It is a collection of specialized words used by specific groups of people.

Accepted Answer

jargon

Answer

conception

Answer

message

Question 17

8.	Self-______: It is how we look at or think of ourselves in general.

Accepted Answer

conept

Answer

people

Answer

esteam

Answer

jargon

Question 18

1.	It is the process of assigning meaning to stimuli

Accepted Answer

perception

Answer

esteem

Answer

concept

Question 19

3.	It refers to one’s physical ability to perceive sounds.

Accepted Answer

hearing

Answer

concept

Answer

communication

Question 20

4.	It is an integral part of the communication process.

Accepted Answer

people

Answer

jargon

Answer

esteem

Answer

message

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