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35 questions
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  • Q1

    A ______________________  provides information about single or multiple maintenance issues for a particular unit, all units, an entire building, or a common area.

    service request 

    inspection 

    make ready

    request service

    60s
    NH.PK.PN
  • Q2

    OneSite Facilities automates the entire service requests process.

    true
    false
    True or False
    60s
    NH.PK.PN
  • Q3

    OneSite Facilities allow you to manage requests from all sites centrally, allowing you to schedule maintenance work for multiple sites.

    true
    false
    True or False
    60s
    NH.PK.PN
  • Q4

    This link is the current date for all of the recorded resident activities on the property.

    OneSite

    Facilities

    Property date

    Property

    60s
    NH.PK.PN
  • Q5

    The _________________ tab contains a list of the existing service requests that are currently In progress or On hold.

    Service requests

    Assets

    Inspection 

    Make ready board

    60s
    NH.PK.PN
  • Q6

    Use this board to view and manage a detailed list of make ready requests.

    Make Ready Board

    Consumption Logs

    Service Request

    Calaendar View

    60s
    NH.PK.DA
  • Q7

    The only people who can create, enter, or open a service request in OneSite Facilities are the office staff members who are authorized to do so

    true
    false
    True or False
    60s
    NH.PK.PT
  • Q8

    When you create a new service request, you can only use the current  start date for the date of the request.

    false
    true
    True or False
    60s
    NH.PK.PT
  • Q9

    OneSite allows you to attach photos to service requests.

    true
    false
    True or False
    60s
    NH.PK.PT
  • Q10

    ______________________  means closing the request in OneSite Facilities and marking it with a status of Complete when a maintenance technician is done and no longer working on the request.

    Creating a Service Request

    Completing a make ready

    Completing a service request

    Creating a Service Request with Multiple Issues

    60s
    NH.PK.PT
  • Q11

    When a service request is completed in error or before finishing all of the necessary updates to the service request record, you cannot reopen the completed service request (regular, recurring, or any request associated with an open make ready request).

    false
    true
    True or False
    60s
    NH.PK.PT
  • Q12

    In OneSite, a ______________________  is a type of service request

    make ready

    logs

    assets

    inspection

    60s
    NH.PK.PN
  • Q13

    You can complete make ready requests and service requests that correspond to make readies before the move-out date on the make ready request.

    false
    true
    True or False
    60s
    NH.PK.PN
  • Q14

    You can add or edit existing comments for a service request on a make ready board when there is a change or update to a service.

    true
    false
    True or False
    60s
    NH.PK.PN
  • Q15

    You can only add a comment if the service request is active.

    true
    false
    True or False
    60s
    NH.PK.PN

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