A ______________________  provides information about single or multiple maintenance issues for a particular unit, all units, an entire building, or a common area.

OneSite Facilities automates the entire service requests process.

OneSite Facilities allow you to manage requests from all sites centrally, allowing you to schedule maintenance work for multiple sites.

This link is the current date for all of the recorded resident activities on the property.

The _________________ tab contains a list of the existing service requests that are currently In progress or On hold.

Use this board to view and manage a detailed list of make ready requests.

The only people who can create, enter, or open a service request in OneSite Facilities are the office staff members who are authorized to do so

When you create a new service request, you can only use the current  start date for the date of the request.

OneSite allows you to attach photos to service requests.

______________________  means closing the request in OneSite Facilities and marking it with a status of Complete when a maintenance technician is done and no longer working on the request.

When a service request is completed in error or before finishing all of the necessary updates to the service request record, you cannot reopen the completed service request (regular, recurring, or any request associated with an open make ready request).

In OneSite, a ______________________  is a type of service request

You can complete make ready requests and service requests that correspond to make readies before the move-out date on the make ready request.

You can add or edit existing comments for a service request on a make ready board when there is a change or update to a service.

You can only add a comment if the service request is active.

When you are completing the service requests for a make ready in the system, you have the option to complete one service request at a time, or you can complete all service requests together at the same time.

After the make ready team fulfills all the service issues in the make ready request for a unit, you can then complete the make ready request in OneSite Leasing and Rents.

You can complete one make ready at a time, but if there are multiple make readies to be completed, then you can use the ____________________ to complete the make readies in bulk.

OneSite ________________ function gives you the ability to keep track of all property-owned assets, their purchase dates, warranty dates, conditions, service records, and more.

Your property’s setup determines which fields on the New asset page are required.

OneSite lets you import a list of multiple assets for your property at once, instead of entering them one at a time.

The ______________  function allows you to move the asset from one unit or a common area to another.

You typically retire an asset if an item under warranty is damaged beyond repair, sold, or removed from the property.

When you enter a service request for a unit with an existing asset, and that asset is under warranty, a warranty note appears in the _______________  section of the request.

The_____________ report is a custom report that allows you to select the information that you would like to display.

The ________________________ report lists locations with numerous service requests over a specified period, regardless of the service issue.

__________________  give you the ability to set up regularly scheduled inspections for units, common areas, and property assets.

You cannot cancel a specific occurrence of an inspection event if you no longer want that inspection to occur, or you can cancel all occurrences for an inspection if it is a recurring event.

The _____________________  records how much of a consumable item is used for a service action. A

You record the amount of consumable items used when you complete the _____________________ page of a service request.

You only need to enter recurring tasks into the system once.

OneSite Facilities provide the option to automatically send a system-generated email to residents when one of their service requests is: created, put on hold, or completed. Y

Individual technicians can belong to more than one group.

The Actions, Number, Location, and Date requested columns are the only columns you cannot adjust.

The purpose of creating inspections is for a maintenance technician to know what to look for during an inspection event.