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Food Service and Catering
Quiz by Bianca Hamill
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. Sports center manager / Leisure manager They conduct daily activities at sports complexes and recreational facilities with gyms, pools, and activity rooms. Individuals need a bachelor's degree in leisure and recreation, facility management, or hospitality. 3. Food truck manager They oversee the daily operations of food trucks at tourist attractions and unique event venues. They may be responsible for coordinating work schedules, obtaining food service licenses in different areas, and ordering food inventory as needed. Food truck managers need a minimum of a high school diploma but can also benefit from previous work experience. 4. Pastry chef They specialize in making various pastries and other desserts for bakeries, restaurants, and patisseries. They work closely with other kitchen staff and chefs to create dough mixtures, develop new recipes, decorate dessert items, and monitor the baking process to ensure a finished product. To become a pastry chef, individuals can either earn a high school diploma and develop their skills or attend a pastry arts program and earn an associate degree or bachelor’s degree. 5. Airport manager / Aviation manager They ensure efficient operations at an airport while ensuring that all airlines follow FAA (Federal Aviation Administration) guidelines. They hire and train airport personnel and monitor activities relating to They usually have a few years of work experience in a role at an airport, along with a bachelor's degree in airport management 6 security, customer service, and customer amenities, including onsite restaurants. and operations or aviation management. A professional certification can also be beneficial. 6. Spa manager They lead daily operations at spa facilities. Their duties include hiring and training spa employees and maintaining an up-to-date inventory of cosmetic products, sheets, towels, robes, and other items for skin treatments. Spa managers may also promote their spa by hiring freelance marketers or organizing advertisements for digital or print platforms. They also administer advanced therapies like facials and massages to customers. The education requirements include earning an associate's or bachelor's degree in hospitality or business management. Prospective spa managers also need a few years of work experience at a spa business. 7. Hotel assistant general manager They support the job duties of the hotel's general manager. They help the available manager interview job candidates, make hiring decisions, and coordinate training efforts for staff. Hotel assistant general managers may also cover shifts for general managers and act as temporary general managers when the manager is sick or on vacation. Individuals need a high school diploma and a few years of hotel experience. They may also benefit from earning an associate's degree or bachelor's degree in hospitality and tourism. 8. Tour manager They oversee tour bookers, tour guides, tour bus drivers, and marketing staff for a tour company. They schedule work shifts for tour guides, develop marketing Individuals can become tour managers by earning a high school diploma and working for a tour 7 strategies to increase tour bookings, and read tourist reviews to determine how they can improve their overall experience. They may also accompany clients when they travel and attend to their needs. company for a few years. They can also earn a bachelor's degree or master's degree in an area like hospitality and tourism management. 9. Cafe manager They oversee the daily operations of cafes in shopping centers, hotels, and other areas. They hire and train cafe staff, adjust coffee and bakery selections, handle complex customer questions, and ensure the cleanliness of their facilities. Cafe managers also create work schedules to provide enough staff during peak business hours. To become a cafe manager, individuals need a minimum of a high school diploma and previous experience working in a cafe as a barista or supervisor. 10. Activity manager They work for hotels and resorts, travel companies, and cruise liners to oversee guest activities and ensure guests have a pleasant experience. This may include planning guests' itineraries, offering guests tours of the local area, and developing fun activities within their facilities. Activity managers typically have bachelor's degrees in hospitality and tourism, event planning, or recreation. 11. Hotel sales coordinator They work for hotels and help create and manage their marketing and customer service strategies. They also work with a team of sales coordinators and hotel managers to research ways to increase bookings and retain customers. They may To become a hotel sales coordinator, individuals need a bachelor's degree in sales, marketing, hospitality, and tourism. 8 design special offers, create branding and promotional strategies, and follow up with guests after they check out. 12. Resort manager They oversee the daily activities at resort facilities. They typically monitor the resort's housekeeping activities, finances, and marketing materials. They manage different departments to assist with general maintenance and ensure a high guest satisfaction rate. To become a resort manager, individuals need experience working in the resort industry, either a bachelor's degree or master's degree in hotel management or hospitality and tourism. 13. Travel agent They work for travel agencies or as self-employed individuals to help clients book transport and hotel accommodations. Their duties may also involve creating a trip itinerary for their clients and helping them reschedule canceled flights or transfer accommodations. Prospective travel agents need a high school diploma and an interest in travel. They may also benefit from earning an associate's or bachelor's degree in hospitality and tourism management or applying for a professional travel agent certification. Travel agents often start as employees and become managers as their careers progress. 9 14. Catering manager They oversee a kitchen and server staff team for a catering company or event venue. They hire and train catering staff and work with one or more chefs to create an effective catering menu. They also design schedules for staff members, depending on the time required to set up and prepare food before an event. To become a catering manager, individuals can benefit from earning either an associate degree or a bachelor's degree in an area like hospitality or food service. 15. Entertainment manager They collaborate with resorts, cruise liners, hotels, and other accommodations to book singers, musicians, dance groups, comedians, and other entertainers to perform for guests. Their duties include holding auditions for potential talent, scheduling bookings, and negotiating with clients to determine price points. They oversee many aspects of events, including their production and financing. To become an entertainment manager, individuals can attend a four-year bachelor's degree program in hospitality, tourism management, event planning, or events and entertainment. 16. Guest services manager They assist hotel guests with their needs from when they check in to when they check out. They provide guests with room keys, organize baggage assistance, and delegate tasks to other staff like housekeepers, front desk employees, or room service personnel. They're also responsible for hiring and training the guest services staff. This position typically requires a minimum of a high school diploma and a few years of guest service experience. 10 17. Director of Housekeeping They work for a hotel, cruise line, or resort and manage its housekeeping staff. They maintain clean facilities for all guests by hiring and training housekeeping staff and monitoring inventory, including cleaning supplies, towels, bedsheets, and guest amenities. Housekeeping directors can benefit from earning a bachelor's degree in hospitality management and gaining several years of experience in the cleaning service industry. 18. Park manager They work at public and amusement parks and help develop marketing and promotional strategies to increase visitors. They may work with facilities managers to ensure the park remains clean and well-maintained. They also manage the park's budget, train managers in individual departments, and develop inclement weather or emergency policies. Prospective park managers need a bachelor's degree in leisure and recreation, management, or landscape design. 19. Food service director They work for hotels, cruises, and other accommodations to oversee food service operations for guests. Their job duties include developing a budget for food inventory and supplies, relaying information to food and beverage managers and kitchen staff, approving menu and drink ideas, and ensuring the quality of the food and dining operations. Directors at large hotels or other organizations may also To become a food service director, a bachelor's or master's degree in hospitality management, food service management, or culinary arts is necessary. 11 oversee the room service and catering from multiple restaurants. 20. Travel consultant They assist individuals, educational institutions, and corporations with their travel needs. They meet with clients to discuss their travel options to a destination and determine whether they need a passport, vaccinations, or weatherappropriate attire; they also help them find discounted hotels and airlines and arrange accommodations for clients with medical conditions and special needs. A high school diploma and a voluntary certification are typically necessary to become a travel consultant. An associate or bachelor's degree in tourism, international studies, or hospitality can also be beneficial.Food and Beverage ServiceTake Food and Beverage ServiceFood and Beverage service Quiz ND IG10 TLE FOOD AND BEVERAGE SERVICEGrade 12 types of service in food and beverageSS Spanish Version 8/25/25 Topic: Fall of Rome, Medieval Europe, and the Role of Monasteries Tema: La caída de Roma, la Europa medieval y el papel de los monasterios Reading Passage / Pasaje de Lectura The Roman Empire, once the most powerful civilization in the world, began to weaken during the 4th and 5th centuries. Several causes contributed to its decline, including political corruption, heavy taxes, reliance on slave labor, and invasions by barbarian tribes such as the Visigoths and Vandals. In 476 CE, the last Roman emperor in the West was removed, marking the official fall of the Western Roman Empire. This event brought significant changes to Europe, as centralized government disappeared and smaller kingdoms took control. El Imperio Romano, una vez la civilización más poderosa del mundo, comenzó a debilitarse durante los siglos IV y V. Varias causas contribuyeron a su declive, incluyendo la corrupción política, los altos impuestos, la dependencia de la mano de obra esclava y las invasiones de tribus bárbaras como los visigodos y los vándalos. En el año 476 d.C., el último emperador romano en Occidente fue depuesto, marcando la caída oficial del Imperio Romano Occidental. Este evento trajo cambios significativos a Europa, ya que el gobierno centralizado desapareció y reinos más pequeños tomaron el control. After the fall of Rome, Europe entered the Middle Ages, also known as Medieval Europe. This period lasted roughly from 500 to 1500 CE. Life during this time was shaped by the feudal system, where kings gave land to nobles in exchange for loyalty and military service. Most people were peasants who farmed the land and gave a portion of their harvest to their lords. Castles provided protection, while the Catholic Church became the most powerful institution, guiding people’s beliefs and daily lives. Después de la caída de Roma, Europa entró en la Edad Media, también conocida como la Europa medieval. Este período duró aproximadamente del año 500 al 1500 d.C. La vida durante este tiempo estaba organizada por el sistema feudal, en el cual los reyes daban tierras a los nobles a cambio de lealtad y servicio militar. La mayoría de las personas eran campesinos que cultivaban la tierra y entregaban una parte de su cosecha a sus señores. Los castillos brindaban protección, mientras que la Iglesia Católica se convirtió en la institución más poderosa, guiando las creencias y la vida diaria de las personas. In the uncertain times of Medieval Europe, monasteries served as centers of learning and stability. Monks lived simple lives dedicated to prayer, work, and study. They carefully copied ancient texts, preserving knowledge from Greece and Rome. Monasteries also offered medical care, shelter to travelers, and food to the poor. In many ways, they became islands of peace and knowledge in a world often filled with war and hardship. En los tiempos inciertos de la Europa medieval, los monasterios sirvieron como centros de aprendizaje y estabilidad. Los monjes vivían vidas simples dedicadas a la oración, el trabajo y el estudio. Ellos copiaban cuidadosamente textos antiguos, preservando el conocimiento de Grecia y Roma. Los monasterios también ofrecían atención médica, refugio a viajeros y comida a los pobres. De muchas maneras, se convirtieron en islas de paz y conocimiento en un mundo a menudo lleno de guerras y dificultades.Vocabulary quiz: Urbanization: The movement of population into cities and away from rural areas. Typhoons: A big storm, also known as a cyclone, that forms in tropical waters. The term typhoon is usually used in the Pacific world regions (Asia, Australia, Fiji, New Zealand) Harbor Site: An area where ships dock, usually on coasts that are touching oceans. Mental Map: Maps that you create in your mind from memory (layout of bedroom, neighborhood, school)) Satellite Imagery: A picture of a location from a satellite in space. (Think of a real picture of Earth from space.) Primary Sector: Raw materials from nature. (fish, wood, plants, water, air) Secondary Sector: Raw materials are turned into a product. (factories, lumber mills, manufacturing) Tertiary Sector: Providing a service to the public. (Banking, hotels, teachers) Alliance: When people come together with a common goal to work together. Cultural Diffusion: When culture (language, food, dance, religion) spread to other nearby countries. Push Factors: Social, cultural, environmental, and political factors/events that cause people to migrate away from their homeland. Tuesday 12/3: Directions: W