Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Give this quiz to my class
Q 1/5
Score 0
How many attempts does a recipient of an Interac e-Transfer have to answer the challenge question before it gets rejected by the system?
60
3
4
2
1
Q 2/5
Score 0
If a customer has forgotten their password, how can they reset it? (Choose the best option)
60
All of the above
Through the IVR
By clicking on 'Forgot your username or password' online
Using 2-step verification (if enrolled)
5 questions
Q.
How many attempts does a recipient of an Interac e-Transfer have to answer the challenge question before it gets rejected by the system?
1
60 sec
Q.
If a customer has forgotten their password, how can they reset it? (Choose the best option)
2
60 sec
Q.
Customers can reverse same-day bill payments before the cut-off time through Scotia OnLine, Mobile Banking, ABM, TeleScotia, and by speaking to an agent.
3
60 sec
Q.
Which type of transaction will a customer NOT see through their 'Pending Transactions' online or through mobile banking?
4
60 sec
Q.
2-step verification is an added level of security. Customers can use this to:
