
Pre-Test - POLC Training
Quiz by Jevie Papey
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
______________ is a first-level “Management Employee” who is responsible for a small group of employees.
This supervisory role “manages the flow of work through decision-making and problem-solving to meet targets in terms of production and quality.”
This supervisory role “performs as a two-way conduit between upper management and the people who make up the general workforce.”
Any failure at the supervisors’ level will not hamper the development and success of the organization. True or False?
What are the four management fundamentals?
___________Â are standing decisions that apply to repetitive questions and problems of concern which also provide necessary guidelines on issues of all employees and free the supervisor from the need to decide each case on its merits.
______________ is the arrangement of work so that it can be performed efficiently by people that will contribute to the accomplishment of objectives.
____________ implies overseeing the work of subordinates and ensuring that they perform their tasks according to prescribed procedures and as efficiently as possible.
_______________ is the process by which a supervisor guides and influences the work of his subordinates to deliver results and move in the right direction during times of uncertainty, complexity, and ambiguity.
________________ is the process of measuring performance and taking action to ensure desired results and that the right things happen, in the right way, at the right time.
Employee Discipline is a form of Control. True or False?
Peter DeLisle said, "Leadership is the ability to develop others, with or without authority.”
True or False.
Which is which? A ______________is a person who is followed by others but doesn’t necessarily hold or occupy a management position while a _____________ is a person who controls or administers a business or part of a company and has the authority and power to punish or rewards his people depending on the performance of his people.
______________ is an attribute of a leader that means “leaders are also learners” and they always find out what they need to pursue their goals.
___________is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to another individual (or a group) who can use that information to adjust and improve current and future actions and behaviors.
True or False. A good leader does not accept blame, instead, points a finger at his unit and blames them for their underperformance.Â
Leadership is a direct function of three elements. These elements are:
True or False. Discipline or reprimand at work that is applied fairly, consistently, and systematically provide reasonable control. It must not be done or processed immediately.
_____________ is a process that enhances the knowledge, skills, and attitude of an employee. Hence, it is a factor that increases the competence of the workforce.
____________ is the assigning work to others with commensurate authority &responsibility.