
RealPage Accounting Refresher Training Quiz
Quiz by JL
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Caller: This is my first time Reconciling my bank in your Accounting software and I don't know what should be the Beginning Balance and Ending Balance. Can you please help me with the Ending balance? Here is my bank statement for reference.

Caller: I do not know the Control Number for this deposit to check in RealPage Accounting. Can you help me with the report in OneSite that will show me the control number of all the deposits. This is my Property ID: 4140686
When is a GL Rebuild required?
Transactions were not transmitting from OneSite to Accounting, and upon checking the history of GL Journal export version 2, we found this error message. Which is the exact article that we can follow to provide a resolution for this issue?

The AP invoice in the Screenshot was not created through Management Fee Workbench.

Caller: I am stuck in Bank reconciliation and I want to know how we can find out the details of this deposit from 3/10/2025 in Financial Suite.

Caller: We are offering reimbursements for Parking slots to our residents every month. I have updated them in the Resident Ledgers. How can we check and see if these reimbursements have been pushed into Accounting?
Which Metric do we advice the clients to use when comparing balances from OneSite and RealPage Accounting?
In the LR to Onesite Accounting Reconciliation report, what should be the difference balance to check if all the transactions are transmitted from Onesite to RealPage Accounting successfully? (Answer should be in all CAPS)
This client will not be able to complete the Bank Reconciliation as shown in the screenshot.

What is the correct formula to be used to check if the Reconciliation is updated correctly?
What are the steps followed for issue a Petty Cash Card?
We can reverse an AP Invoice which was paid through ACH.
Caller: There was a report in Cash Management Module where I was able to check the transactions that were already cleared and the transactions still in transit for reconciliation. Can you help me with the report?
Caller: We have paid an AP invoice to one of our vendors, They provided a discount after the payment. What should be the best way to record the discount to be used in the next invoice payment.
In RealPage Accounting, when we pull up the Recon. Report, all the cleared transactions are the ones that are not matched.
Caller: The interests from my Bank is showing up on my bank statement, but I cannot find them in the Bank Reconciliation page in RealPage Accounting. How should I add them in Accounting?
Caller: We are in the middle of paying off our Vendors who were not fully paid. Is there a specific report that can show only the partially paid AP invoices for the vendors?
What are the recommended reports to compare the data from RealPage Accouting to OneSite.
I want to import Budgets for 2025, but I have added some budgets manually, which were incorrect. Importing the budgets through CSV file will override the previous data that was manually added in RealPage Accoungting.
(Login Path: RealPage25 > RREAFResidential)