Question 1

How many accounts can a customer have on their wallet? (The max)

Accepted Answer

5 (1 main, 1 subaccount, 1 goal account, 2 for crypto)

Answer

6 (2 main, 2 goal accounts, 2 for crypto)

Answer

4 (1 main, 1 subaccount, 1 goal account, 1 for crypto)

Question 2

To onboard, a customer can choose to provide their SSN/ITIN.

Accepted Answer

false

Answer

true

Question 3

The wallet can be loaded with with a credit card.

Accepted Answer

true

Answer

false

Question 4

Customers can use their wallet for bill payments.

Accepted Answer

true

Answer

false

Question 5

⁠To onboard Wallet, the customer has to pay $2.95 at an agent location.

Accepted Answer

false

Answer

true

Question 6

WU offers all the cryptocurrencies that exists

Accepted Answer

false

Answer

true

Question 7

The wallet app is available on Apple and Android store.

Accepted Answer

true

Answer

false

Question 8

The CSR can help a customer to do a MT from phone.

Accepted Answer

false

Answer

true

Question 9

What's a cryptocurrency?

Accepted Answer

It's a digital or virtual currency secured by cryptography.

Answer

s a government-issued currency that is not backed by a physical commodity,

Answer

It's a currency that is decreed and backed by the government that issues it.

Question 10

How the crypto credits are earned?

Accepted Answer

Completing correctly the "Earn while you learn" quiz.

Answer

The customer needs to buy them.

Answer

With every dollar transaction.

Question 11

What’s the monthly fee to have a Wallet with crypto?

Accepted Answer

&#36;0

Answer

&#36;2.95

Answer

&#36;0.50

Question 12

⁠A customer has to call the Support line to see their card balance.

Accepted Answer

false

Answer

true

Question 13

⁠A customer has to call to activate their card.

Accepted Answer

false

Answer

true

Question 14

What’s the maximum amount of a transaction a customer can do with crypto?

Accepted Answer

&#36;10,000

Answer

&#36;5,000

Answer

&#36;50,000

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