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USW & Crypto T1 Training Jan30

Quiz by Diana Hidalgo

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14 questions
Show answers
  • Q1

    How many accounts can a customer have on their wallet? (The max)

    6     (2 main, 2 goal accounts, 2 for crypto)

    4     (1 main, 1 subaccount, 1 goal account, 1 for crypto)

    5     (1 main, 1 subaccount, 1 goal account, 2 for crypto)

    30s
  • Q2

    To onboard, a customer can choose to provide their SSN/ITIN.

    false
    true
    True or False
    30s
  • Q3

    The wallet can be loaded with with a credit card.

    true
    false
    True or False
    30s
  • Q4

    Customers can use their wallet for bill payments.

    true
    false
    True or False
    30s
  • Q5

    ⁠To onboard Wallet,  the customer has to pay $2.95 at an agent location.

    false
    true
    True or False
    30s
  • Q6

    WU offers all the cryptocurrencies that exists

    false
    true
    True or False
    30s
  • Q7

    The wallet app is available on Apple and Android store.

    true
    false
    True or False
    30s
  • Q8

    The CSR can help a customer to do a MT from phone.

    false
    true
    True or False
    30s
  • Q9

    What's a cryptocurrency?

    It's a digital or virtual currency secured by cryptography.

    s a government-issued currency that is not backed by a physical commodity,

    It's a currency that is decreed and backed by the government that issues it.

    30s
  • Q10

    How the crypto credits are earned?

    The customer needs to buy them.

    Completing correctly the "Earn while you learn" quiz.

    With every dollar transaction.

    30s
  • Q11

    What’s the monthly fee to have a Wallet with crypto?

    $2.95

    $0.50

    $0

    30s
  • Q12

    ⁠A customer has to call the Support line to see their card balance.

    false
    true
    True or False
    30s
  • Q13

    ⁠A customer has to call to activate their card.

    false
    true
    True or False
    30s
  • Q14

    What’s the maximum amount of a transaction a customer can do with crypto?

    $10,000

    $5,000

    $50,000

    30s

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