All Subscription Types allow the option for messaging?
In Master Admin where can you find "Allow communication between residents"?
Residents can communicate through Chat?
How to get to Communication Settings?
if Checked this will enable the system to send a daily summary of community activity to residents. Uncheck to disable.
Check to enable the system to send happy wishes to residents on their birthday. Uncheck to disable.
You may verify a caller ID to appear to residents receiving voice notifications from ActiveBuilding.
How to get toĀ change update email notification settings?
What are the notification option available for residents?
Under Master Admin how do we check to see if the resident has received the email notification?
Under Master Admin how do we check to see if the resident has received voice notification?
Under Master Admin how do we check to see if the resident has received Short Message Service notification?
How to Access Staff Management?
Should we check the provider under staff userĀ Prior to doing changes or configuration to staff settings?
To identify provider go to master admin under staff users search enter Email add or name and Select āFindā Under Provider column check if current status is āunified_loginā or āActivebuildingā
What are the steps to Identify staff Provider?
Once your are logged in the community portal how to you send invite to the staff?
Once you log in to unified tool which option do you select to locate the company>
In Unified platform after selecting support tool after choosing the company list you log in as?
It is our task to update staffs group access and roles if requested by the management even if its under unified?