Question 1

Who do you need to contact if you are late or absent for your shift?

Accepted Answer

TACC

Answer

TEDD

Answer

TACE

Answer

TACCE

Question 2

You need to select a Final Call Reason on every single call?

Accepted Answer

True

Answer

Every second or third call

Answer

It depends on the reason for the call

Answer

No

Question 3

You allowed to swipe in ___ minutes before your shift starts?

Accepted Answer

7 mins

Answer

20 mins

Answer

5 mins

Answer

10 mins

Question 4

It is always acceptable to have your cell phone out on the floor?

Accepted Answer

False

Answer

Yes, it's no problem

Answer

Long as your not on calls

Answer

Yes, if placed on silent only

Question 5

How often should you check your email?

Accepted Answer

Hourly

Answer

3 hours during shift

Answer

2 hours during shift

Answer

Once a week

Question 6

It is ok to plug your personal electronic device into the computer to charge as long as it is powered off ?

Accepted Answer

False

Answer

Depends on the type of device

Answer

One hour only

Answer

Yes of course!

Question 7

If a vending machine steals your money you need to email _______?

Accepted Answer

Will Nichols

Answer

William Nielson

Answer

Whitney Nicks

Answer

Willie Norton

Question 8

How do you call out absent/late from work ?

Accepted Answer

Call TACC and use the TxtOut #

Answer

Call and Email TACC

Answer

Email Adecco or Supervisor

Answer

Call TACC and email

Question 9

What day of the week is payday?

Accepted Answer

Friday

Answer

Monday

Answer

Saturday

Answer

Sunday

Question 10

How do you handle a call from a relative or friend?

Accepted Answer

Immediately route the call to the customer service line or the Queue

Answer

Say Hello!How you been and begin addressing the callers concerns

Answer

Place the call on hold until they decide to hang-up

Answer

Do not mention that you know who they are and address the caller concerns

Question 11

How would you access your personal information including your paystubs ?

Accepted Answer

www.adomyinfo.com

Answer

www.radial.com

Answer

www.adeccona.com

Answer

www.adecco.com

Question 12

When does the Adecco work week start?

Accepted Answer

Monday

Answer

Saturday

Answer

Sunday

Related quizzes

Related quizzes