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Adecco & Radial Training Trivia
Quiz by West, Crystal S.
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12 questions
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- Q1Who do you need to contact if you are late or absent for your shift?TEDDTACETACCETACC30s
- Q2You need to select a Final Call Reason on every single call?Every second or third callIt depends on the reason for the callTrueNo30s
- Q3You allowed to swipe in ___ minutes before your shift starts?20 mins5 mins7 mins10 mins30s
- Q4It is always acceptable to have your cell phone out on the floor?Yes, it's no problemLong as your not on callsYes, if placed on silent onlyFalse30s
- Q5How often should you check your email?3 hours during shift2 hours during shiftOnce a weekHourly30s
- Q6It is ok to plug your personal electronic device into the computer to charge as long as it is powered off ?Depends on the type of deviceOne hour onlyFalseYes of course!30s
- Q7If a vending machine steals your money you need to email _______?William NielsonWhitney NicksWillie NortonWill Nichols30s
- Q8How do you call out absent/late from work ?Call and Email TACCEmail Adecco or SupervisorCall TACC and use the TxtOut #Call TACC and email30s
- Q9What day of the week is payday?MondaySaturdayFridaySunday30s
- Q10How do you handle a call from a relative or friend?Say Hello!How you been and begin addressing the callers concernsPlace the call on hold until they decide to hang-upImmediately route the call to the customer service line or the QueueDo not mention that you know who they are and address the caller concerns30s
- Q11How would you access your personal information including your paystubs ?www.adomyinfo.comwww.radial.comwww.adeccona.comwww.adecco.com30s
- Q12When does the Adecco work week start?SaturdaySundayMondayMonday30s