Question 1

What room type is our Standard Room?

Accepted Answer

Emerald Bay View

Answer

Delux Emerald Bay

Answer

Emerald Bay Front

Answer

Le Jardin

Question 2

How we can check in opera about guest transportation?

Accepted Answer

Z9 code, Comment,Rate Info

Answer

Alert, comment, Z9

Answer

Z9 , Comment

Answer

alert, Z9 , check with Concierge

Question 3

Read comment “X1. RM w BFI & TRS to TA. OTH to PA.”

Accepted Answer

gold member, room with breakfast and transportation charge to travel agent, others to Personal account

Answer

Gold member, room without breakfast, transportation for travel agent, others to personal account

Answer

silver member, room with breakfast and transportation, other to Personal account

Answer

Basic member, breakfast, transportation for Travel agent, others to personal account

Question 4

Charge for extra third person staying in room?

Accepted Answer

1,350,000 net/ night redemption booking : no extra third person charge

Answer

1,350,000++/ night/ per person

Answer

1,350,000/ per stay

Answer

1,350,000 ++ / night , no extra third person charge for redemption booking

Question 5

How much discount for Club Marriott when guest use F&B ?

Accepted Answer

30% or 20% discount depend on type of card for F&B excluding IRD and Pink Pearl, Banquet and special promotion

Answer

30% or 20% discount depend on type of card for F&B including IRD and Pink Pearl, Banquet and special promotion

Answer

30% discount for F&B including IRD , Banquet and special promotion

Answer

20% discount for F&B excluding IRD and Pink Pearl, Banquet and special promotion

Question 6

What is the difference between Room type and Room to Charge?

Accepted Answer

Room type : the room guest stay in, room to charge: room guest pay for

Answer

Room to charge: room guest pay for, room type: room guest booked

Answer

Room type: guest pay for it, room charge:room guest upgraded to

Answer

Room type, room to charge no different, only different name

Question 7

Wrong information about the Mixology Class ?

Accepted Answer

From 5pm to 7 pm

Answer

Every Wed,Sat

Answer

From 15:30 to 17:00

Answer

Price295,000++/pax

Question 8

Correct information about Afternoon Tea in F &Co?

Accepted Answer

648.000++/person ;324.000++/kid (3-12yo) – everyday from 3PM-5PM

Answer

Include in guest booking , no need to pay extra fee

Answer

648.000++/person ;324.000++/kid (6-12yo) – everyday from 5PM-7PM

Answer

595.000++/person ; 295.000++/kid (6-12yo) – everyday from 3PM-5PM

Question 9

List benefits of basic member

Accepted Answer

Member Rate, Free Wifi, 10% F&B discount

Answer

Member Rate, Free Wifi, 15% F&B discount , 10 % Spa

Answer

Member Rate, Free Wifi

Answer

Member Rate, Free Wifi, 15% F&B discount

Question 10

How much does it cost for Breakfast

Accepted Answer

780.000 Net/day. Half price for kids from 6yo-12yo

Answer

680000 ++

Answer

675000 net/day, kid free

Answer

780.000 Net/day. Half price for kids from 4yo-12yo

Question 11

How much guest need to pay for baby sister?

Accepted Answer

15usd/hour/ per kid

Answer

no charge

Answer

20 usd/hour/ 2 kids

Answer

25 usd/ hour/ Kid

Question 12

What are benefits of Titanium member ?

Accepted Answer

75% bonus points Priority late check out 4pm based on availability,Upgrade room based on availability , 20% Discount F&B outlets,20%spa,20%laundry (excluding IRD and BKF at Tempus)

Answer

50% bonus point, 10% F&B discount ,20% discount on Spa treatments,

Answer

25% bonus point, Priority late check out 2pm, Elite welcome gift points, BF or amenity

Answer

20% Laundry discount, 10% discount on Spa treatments, Priority Late check out at 4pm based on availability

Question 13

How much does Lantern Class cost?

Accepted Answer

150.000++VND/pax

Answer

450.000++VND/pax

Answer

200.000++VND/pax

Answer

295.000++VND/pax

Question 14

What is wrong information about Ambassador Elite member?

Accepted Answer

stay for >= 75 night/year

Answer

24/7 ambassador service : Get personal assistance with your stays — anytime, anywhere

Answer

Complimentary 2 hour meeting room usage per stay, 20% Discount on spa treatments

Answer

Priority late check out at 4pm base on availability

Question 15

How many points guest need to pay to book for our normal Standard room ?

Accepted Answer

35000

Answer

50000

Answer

40000

Answer

30000

Question 16

Which one is the correct statement about transportation?

Accepted Answer

Depends on guest booking, comp if including. Unless 7Seat Fortuner 1,247,400VND/1 way - 16 Seat Ford 1.732.500 NET/ way

Answer

Depends on guest booking, comp if including. Unless 7Seat Fortuner 1,247,400VND ++/2 ways - 16 Seat Ford 1.732.500 NET/2 ways

Answer

Depends on guest booking, comp if including. Unless 7Seat Fortuner 1,247,400VND NET/2 ways - 16 Seat Ford 1.732.500 NET/2 ways

Answer

Complimentary transfer all booking

Question 17

Opeartion hours at DOC?

Accepted Answer

4pm-11pm

Answer

4pm-10:30pm

Answer

3pm-11pm

Answer

4pm-10pm

Question 18

List of Reservation Extension Line

Accepted Answer

2045,2046,2052,2051

Answer

2141,2142,2161,2160

Answer

2041,2042,2050,2051

Answer

2045,2046,2052,2053

Question 19

Operation Hour of IRD?

Accepted Answer

6AM-00:00AM

Answer

6AM-23:00PM

Answer

6:30AM-00:00AM

Answer

7AM-00:00AM

Question 20

How many suite rooms does hotel have?

Accepted Answer

15

Answer

11

Answer

16

Answer

10

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