EN4SW-III-2: Use tone and mood appropriately for one’s purpose, context, and target audience: informal. EN4SW-III-5: Express ideas appropriately (age-appropriate, gender-responsive, culture-sensitive) for one’s purpose, context, and target audience. EN4SW-III-6: Use appropriate non-verbal cues for clarity of context, purpose, and meaning Content Non-verbal cues: eye contact, haptics