The local EMS System can include all below except:

The Four Tiers of responses includes Basic Life Support, Advanced Life Support, Aeromedical Ambulances and First Responders?

Successful EMDs should always be clear and concise, and use codes & signals.

EMD standards and guidelines are set by NHTSA & ASTM

Breach of duty is determined due to:

A higher standard of confidentiality is demanded for medical calls.

To establish the standard of care an EMDs behavior and conduct are judged in comparison with:

Individual Chief Complaint guidecards contain direction from your specific agency:

Key questions, resource allocation, and providing medical instructions are all found in your EMD guidecards.

Obtaining proper information, having an understanding of the EMD guidecards, and recognizing specialty units will assist in utilizing your resources effectively

The three EMD call types are Individual Chief Complaints, Time/Life Critical Complaints, and Initial Complaints:

The All Callers Interrogation Guidecard is used in the Call Receiving phase.

Pre-Arrival instructions are given during which phase of Post Dispatch:

Overdose/Poisonings are classified as which Traumatic Incidents?

The emotional state that can prevent the caller from being focused is called?

Define the acronym AVPU:

What are parts of the Circulatory System?

The Genito-Urinary System controls all bodily functions and allows for interaction with the outside world:

This not only protects organs and tissue from injury, but it is the largest organ in the body:

The Female Reproductive System includes organs necessary for reproduction, including the birth canal.

The pharynx and epiglottis are parts of the Respiratory System :

Vital signs include blood pressure, weight gain, pulse, and respirations.

Assault is classified as a Medical Incident

Shock is also known as the Silent Killer?

Responsive is the most dangerous level of consciousness?

According to the manual, the most important piece of information obtained during the All Callers Interrogation phase is:

Industrial Accidents are classified as which Incident Type?

Hypovolemic Shock results from significant and sudden blood or fluid losses within your body

Allergic Reactions are classified as Time/Life Critical

Carbon Monoxide Poisoning is classified as Time/Life Critical?

Cardiac Arrest is classified as a Medical?

You must be a CPR certified instructor to be EMD certified.

Stroke is classified as which Incident Type?

Review of 15-25% of all calls in EMD QA/QI is required per the ASTM Standards.

Pregnancy/Childbirth on our final exam is classified as which Incident Type?

Telecommunications skills and medical knowledge are necessary skills to become an EMD.

Mental & Physical are two types of stress that can affect EMDs.

A well-organized Continuing Dispatch Education program is organized around skills practice, standards of care, and the personal lives of the EMD.

This is a state of mental & physical exhaustion and consists of three phases.

One characteristic of Post Traumatic Stress Disorder is excessive excitability.

Critical Incident Stress Management stems from Crisis Incident Stress Debriefing

The three phases of burnout are: exhaustion, stress arousal, and Cognitive Conservation :

Negligence is the failure to act or perform in a particular situation as any other reasonable, prudent dispatcher with the same or similar training, under the same or similar circumstances.

Steps & Signs associated with excessive stress are cognitive, physical, emotional and behavioral.

The term A&O means Alert & Oriented

Ventricular Assist Devices are used when a patient’s heart is not strong enough to sustain life on its own.

All critical incident stress debriefings critique what someone did wrong.

Falls are classified as which Medical Incidents?

Eating habits have no affect the EMDs stress levels.

The ability to diagnose a medical problem is one of the requirements to become an EMD.

ALL EMS responses should be “lights & sirens”.

As an EMD on the job, the “Good Samaritan” law generally does not apply because EMDs are usually protected by local or state laws?

Liability is being responsible for your own actions

Using EMD guidecards can decrease the amount of time needed to process a medical call for service.

Agency and individual risk management should be addressed to reduce liability.

A response mode is the level of personnel skill.

Knowing the capabilities of the local EMS units is the most effective way to utilize your resources.

The guidecard used to gather information for determining dispatch and pre-arrival instructions is:

The guidecard type that MUST be read word for word is:

It is important for the EMD to be able to break through the Hysteria Threshold.

Moving a trauma patient is always acceptable.

The Digestive System is the system of the body responsible for eating, digesting food and liquids and eliminating waste is:

The call taker should always base the severity of a call based on the callers’ emotions.

A call containing medical conditions or terminology unfamiliar to the EMD should always have a higher level of response.

Getting a this from a caller will help the EMD combat situations that may rise from insufficient information.

The Musculoskeletal System is the system of the body responsible for regulating the body’s temperature is:

Patient’s in True stress release are using all their energy to breath and usually look exhausted.

The best form of QA/QI is a system of random call review.

Maintaining and improving skills in providing pre-arrival instructions is an acceptable type of continuing education. True False

Conviction of a felony or a crime involving moral turpitude is grounds for EMD certification revocation.

The 2015 AHA CPR updates increased the chest compression rate to 130-150 per minute

EMDs can reduce stress by eating a good meal before work, leaving work problems at work and stepping away from stressful environment

HazMat exposure is included in the Time/Life category.

Seizure complaints are included in the Time/Life Critical.

Allergic reaction complaints are included in the Individual Chief Complaints

You should always advise a patient in shock to eat and drink something.