Which of these quality tools would NOT be expected to be used during the results confirmation stage of a problem solution?

Mostly, in which of the following stages the improvement team receives the least control and direction.

During the team building phase, which of the best describes the actions of the team?

The orgs customer service program can be enhanced in many ways. One of the ways would be

Out of the following which is not a potential risk area?

out of the following which techniques has proven useful in stranslating customer needs into product design feature

To which distribution the Poisson is closely related:

What are the six experiments called while performing "one experiment with five repetitions?"

What is the compliment of {cigar, dog } If sample space S is {rock, book, cigar, guitar, dog}?

The SIPOC model helps everyone in the co. see the biz from an overall process perspective. However it does NOT

Which one of the statements is true regarding residuals in regression analysis?

A measurment system analysis is designed to assess the statistical properties of:

Which of the following one would be using in determining a process average fraction defective using inductive or inferential statistics

What would one expect to find when comparing shor term machine capability indexes to ling term process capability indexes

Which of the following distributions are followed by most of the production processes?

Which of the following measures is used to show the ratio of defects to units?

Which SixSigma role is most likely to define objectives for an improvement team?

Why would six sigma activities prompt a re-analysis of measuring systems?

Understanding, controlling and improving an orgs processes to create value for all stakeholders would be called?

The advantage of using the modern designated method of experimentation, rather than the classical, is that:

Where should the "others" category be placed while constructing the Pareto diagram?

Out of which of the following an Xbare and R chart can be helpful in controlling a process.

What is the concept behind PDCA

Assume a large lot containins exactly 4% defective items. Using the Poisson distribution, what is the probability that a random sample of 50 items will NOT reflect the true lot quality?

A process is checked by inspection of random samples of four shafts after a polishing operation, and X-bar and R charts are maintained. A person making a spot check picks out two shafts, measures them accurately, and plots the average value on the X-bar chart. The point falls just outside the control limits. The department foreman is advised to stop the process. This decision indicates that:

As an alternative to QFD, the plotting of items of customer importance versus the customer's corresponding satisfaction level, using a form of Likert scale would most appropriately be called:

The control chart that is most sensative to variations in measurement is:

A scoop samples 100 units/trial, what must the average number of defects for there to be an 80% chance that more than one defect will be found in the sample.

If metrics format were being developed to track marketplace response, which of the following items would be included?

Who should be the ultimate recipient of LSS project results?

Techniques useful for team facilitators when narrowing a list of potential problem areas to investigate include all of the following EXCEPT

Which of the below charts have upper control limits, but frequently have lower control limits zero.

What are the two most common determinations of measurement variation that result from a gage R&R study.

In a nutshell, LSS is considered

Lean and Six Sigma share in common which of the following traits

After the successful completion and implementation of the first four phases of DMAIC,who should complete the phase.

A lean enterprise approach encompasses which following departments?

What would be considered the most important element in the deployment of Six Sigma.

The term "metrics" most frequently refers to:

If one chose to look at any business enterprise on a main level basis, which of the following category choices would have either KPIV (key process input variables) or KPOV (key process output variables)?

Why is LSS called TQM on steroids?

Which of the two PDCA phases would most likely include modyfying or redesigning of a product?

Strategic goals must be subdivided. Thus, they are:

Compute the upper control limit for an S chart, based on a sample size of 10, if the process is in control with a mean of 40 and a sample standard deviation of 7.

What inference test does not require some knowledge of a test or population variation.

Why should an experimenter plot data points and graph the least square line if a probabilistic regression model exists?

Which control chart pattern best represents an in control process?

Many tools can be used in either lean or six sigma projects. A problem solving approach that unifies project follow-up is:

The test used for testing signifance in an analysis of varience table is the

In the regression equation y=mx + b,y increases with x in all cases:

If no correlation exists between two variables then:

For the data population 64.7, 37.5, 28.9, 55.6, 42.5, the coefficient of variation is

Identify the major area of variation classification NOT specifically addressed in a multi-vari studies.

Given that resistors are produced in lots of 1000, and that the average number of defective resistors per lot is 12.7, what are the upper and lower limits for the control chart appropriate for this process?

When comparing short term machine capability indexes to long term process capability indexes, one would expect to find:

A statistical software program returned a p-value of 0.023. If the desired level of significance is 0.025, then the conclusion is:

Which of the following measures of variability is NOT dependent on the exact value of every measurement?

kaizen is defined as

A production line uses signs at specific points on the line to indicate when components or raw materials need to be replenished. This practice is an example of

Quality function deployment (QFD) is a methodology for

For a process at five sigma level, how many opportunities lie outside the specification limits

Correction, over-production, inventory, and motion are all examples of:

The primary factor in the successful implementation of Six Sigma is to have

1. SIPOC model helps everyone in the company to see the business from an overall process perspective by: I. Providing a framework applicable to processes of all size II. Identifying the few key business customers III. Displaying cross-function activities in simple terms IV. Helping maintain the big business picture

The key difference between internal and external customers is:

Which of the following statement is an incorrect description of QFD?

Identification of external customer is important because:

The relevant stakeholders in an important project would typically include all of the following, EXCEPT:

What is the main difference between risk analysis and risk management?

Which of the new quality management tools is (are) used to organize facts and data about an unfamiliar subject or problem? I. The affinity diagram II. Tree diagrams III. Interrelationship diagram IV. PDPC charts

The matrix diagram is used to show the relationship between 2 variables. Which one illustrates relationships in three planes?

Six Sigma project methodology normally begins with what initial step?

In order to select a problem to work on form a list of contenders, which of the following team tools would a facilitator be LEAST likely to employ?

In the preparation of a project, efforts should be made to identify and involve various parties affected by the planned changes. These other parties are known as:

A process consists of three sequential steps with the following yields: Y1=99.8; Y2=97.4; Y3=96.4 Determine the total defects per unit

What is the correct order of occurrence of the four team development stages:

The input categories for a classical cause and effect diagram would NOT

A number resulting from the manipulation of some raw data according to certain specified procedure is called:

If the probability of a car starting on a cold morning is 0.6, and we have two such cars, what is the probability of atleast one cars starting on a cold morning?

The sum of the squared deviations of a group of measurements from their mean divided by the number of measurement equals

Which three of the following four techniques could easily be used to display the same data I. Stem and leaf plots II. Box plots III. Scatter Diagrams IV. Histograms

Which of the following distributions does not require the use of the natural logarithmic base for probability calculations?

The repeatability of an R&R study can be determined b y:

For attribute data, process capability:

l\Of the various statistical analysis tools available, which would be most likely to show a plot of all readings taken:

A null hypothesis states that a process has not improved as a result of some modifications. The type II error is to conclude that:

The test used for testing significance in an analysis of variance table is the:

One use for a student t-test is to determine whether or not differences exists in:

When making inferences abut a population variance based on a single sample from that population, what distribution is used?

In every experiment there is experimental error, which of the following statements is true

When performing “ one experiment with five repetitions”. What are the six experiments called?

A control chart is used to:

The identification of key process input and output variables can come from I. DOE results II. Customer surveys III. ANOVA methods IV. Customer Requirements

Control limits are set at three sigma level because: