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HKS Chap 1 & 2

Quiz by GOH YONG ENG

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13 questions
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  • Q1
    Cleaning of guestrooms, corridors, public areas & maintaining of original design schemes are Hsk's
    secondary functions
    primary functions
    60s
  • Q2
    To ensure & monitor the daily smooth running of the hsk department is the role of the
    Hotel Assist Exec Housekeeper
    Hotel Hsk Supervisor
    Hotel Exec Housekeeper
    Laundry Manager
    60s
  • Q3
    Upon check in, the introduction of room/hotel facilities to guests is performed by the
    Hotel Hsk Supervisor
    Assist Exec Houskeeper
    Hotel Butler
    Houseman
    60s
  • Q4
    Hotel room type with two rooms beside each other is known as
    Adjoining rooms
    Connecting rooms
    Adjacent rooms
    Double room
    60s
  • Q5
    Handling & answering of telephone requests are performed by the housekeeping
    Supervisor
    co ordinator
    Secretary
    Supervisor
    60s
  • Q6
    Removal of water ponding can be performed with
    rotary scrubber
    hi jet machine
    wet/dry pick up machine
    carpet extraction machine
    60s
  • Q7
    Removal of stains from drain can be performed using
    hi jet machine
    wet/dry pick up machine
    hot water extraction machine
    backvac
    60s
  • Q8
    Mop head with __________ provide greater control, minimize tangling, enhance durability.
    loop strands
    coloured strands
    sewn band
    abrasive strands
    60s
  • Q9
    The appropriate detergent to clean kitchen floor is
    multipurpose cleaner
    floor stripper
    degreaser
    acid bowl cleaner
    60s
  • Q10
    An example of abrasive cleaner is
    stainless steel polisher
    mama lemon
    bleach
    cif
    60s
  • Q11
    The pH level for marble polisher is
    4
    10
    11
    7
    60s
  • Q12
    How many information can be obtained from the product Safety Data Sheets?
    4
    8
    16
    12
    60s
  • Q13
    To trap dirt better, the end of a mop strands may be
    sewn
    band
    loose
    loop
    60s

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