Question 1

Cleaning of guestrooms, corridors, public areas & maintaining of original design schemes are Hsk's

Accepted Answer

primary functions

Answer

secondary functions

Question 2

To ensure & monitor the daily smooth running of the hsk department is the role of the

Accepted Answer

Hotel Exec Housekeeper

Answer

Hotel Assist Exec Housekeeper

Answer

Hotel Hsk Supervisor

Answer

Laundry Manager

Question 3

Upon check in, the introduction of room/hotel facilities to guests is performed by the

Accepted Answer

Hotel Butler

Answer

Hotel Hsk Supervisor

Answer

Assist Exec Houskeeper

Answer

Houseman

Question 4

Hotel room type with two rooms beside each other is known as

Accepted Answer

Adjoining rooms

Answer

Connecting rooms

Answer

Adjacent rooms

Answer

Double room

Question 5

Handling & answering of telephone requests are performed by the housekeeping

Accepted Answer

co ordinator

Answer

Supervisor

Answer

Secretary

Answer

Supervisor

Question 6

Removal of water ponding can be performed with

Accepted Answer

wet/dry pick up machine

Answer

rotary scrubber

Answer

hi jet machine

Answer

carpet extraction machine

Question 7

Removal of stains from drain can be performed using

Accepted Answer

hi jet machine

Answer

wet/dry pick up machine

Answer

hot water extraction machine

Answer

backvac

Question 8

Mop head with __________ provide greater control, minimize tangling,  enhance durability.

Accepted Answer

sewn band

Answer

loop strands

Answer

coloured strands

Answer

abrasive strands

Question 9

The appropriate detergent to clean kitchen floor is

Accepted Answer

degreaser

Answer

multipurpose cleaner

Answer

floor stripper

Answer

acid bowl cleaner

Question 10

An example of abrasive cleaner is

Accepted Answer

cif

Answer

stainless steel polisher

Answer

mama lemon

Answer

bleach

Question 11

The pH level for marble polisher is

Accepted Answer

7

Answer

4

Answer

10

Answer

11

Question 12

How many information can be obtained from the product Safety Data Sheets?

Accepted Answer

16

Answer

4

Answer

8

Answer

12

Question 13

To trap dirt better, the end of a mop strands may be

Accepted Answer

loop

Answer

sewn

Answer

band

Answer

loose

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