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Q 1/15
Score 0
Upon receiving a phone report on maintenance defects, the Hsk Coordinator records records in the Hsk Log Book, the room no., name of the person, description of repairs and the
30
frequency of repair reported.
what causes the repairs.
time of report.
day of report.
Q 2/15
Score 0
Lost & found valuables are handed over to the police after
30
9 months
2 months
12 months
6 months
15 questions
Q.
Upon receiving a phone report on maintenance defects, the Hsk Coordinator records records in the Hsk Log Book, the room no., name of the person, description of repairs and the
1
30 sec
Q.
Lost & found valuables are handed over to the police after
2
30 sec
Q.
Lost and Found perishables are
3
30 sec
Q.
Staff with L&F item handed over to them after 3 months are to need to be authorised to remove the item from the hotel with a _________
4
30 sec
Q.
Mattresses are turned every
5
30 sec
Q.
To avoid double job, Room Attendants turn mattress whenever
6
30 sec
Q.
When an occupied room is DND at 10am,
7
30 sec
Q.
Upon entering an occupied room with DND, look out for _________ and __________.
8
30 sec
Q.
When someone entered an occupied guest room that u are inspecting, ask you for direction to a place, you should
9
30 sec
Q.
An example of crash program is
10
30 sec
Q.
Periodic cleaning program is monitored over a
11
30 sec
Q.
Light diffuser cleaning is under
12
30 sec
Q.
Which of the following are not factors to consider when planning duty roster?
13
30 sec
Q.
Which of the following is hotel back of the house area?
14
30 sec
Q.
Which of the following information is NOT found on the Guestroom Inspection Checklist?