Question 1

Before you create a job, what must you have first?

Accepted Answer

SOW item

Answer

Excess payment

Answer

File note

Answer

Coverage decision

Question 2

In the Job Owner section of a job, to whom must the group and queue be assigned to?

Accepted Answer

IPI WNS Fulfilment

Answer

Yourself

Answer

Commercial WNS Fulfilment

Answer

Jerry

Question 3

If you wanted to send an assessment report request to a vendor, what job fulfilment path would you choose?

Accepted Answer

Assess/report

Answer

Voucher settlement

Answer

Do and charge

Answer

Cash settlement

Question 4

What tab in a job would you go to send a vendor note?

Accepted Answer

Vendor Notes

Answer

Send an email

Answer

Loss Details

Answer

File note

Question 5

When creating an Assess/Report job, in the Type section, what radio button do you select?

Accepted Answer

Assessment

Answer

Report

Question 6

Once you have submitted an Assess/Report job, what should the status be?

Accepted Answer

Awaiting Quote

Answer

Raised

Question 7

Once you have submitted a Do and Charge job, what should the status be?

Accepted Answer

Assigned, Not Yet Accepted

Answer

Raised

Answer

Cancelled

Answer

Authorised, Awaiting Assignment

Question 8

An Authority Request PDF will appear in Documents once you have correctly submitted a job?

Accepted Answer

True

Answer

False

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