Word processor, Spreadsheet, Database, Presentation software, Desktop publishing software

Consideration of target audience i.e. Gender, Age, Ethnicity, Income, Location, Accessibility

Ways to distribute information i.e. Messaging services, Websites, VoIP, Multimedia, Cloud-based, Mobile apps

Hardware requirements, software requirements, connectivity requirements

Requirements to view and use a resource depending on where it is to be viewed and the distribution channel

Report, presentation, graphs / charts, tables, integrated document, end-user documentation

Restrictions on the content (user constraints) e.g. presentation method, required house-style / existing template, required content, word limit

Single spreadsheet page

Collection of worksheets

A collection of fields that appear as a row in a database or table. Must be unique.

Individual data item within a record. Fields have unique names and contain single data type.

Way of interrogating and manipulating data within a database. Queries have rules that filter to find the required data.

Checks to ensure whether data is in the correct format e.g. length check, presence check, format check, range check, input mask

How the resource is to be shared e.g. public-facing (for everyone via public meeting or website) or targeted (only shared with certain people e.g. emails or internal staff of a business)

How information is accessed (cloud/face-to-face) and consideration of disability (subtitles, large font size or screen reader)

What happens when data is out of date e.g. delays or accidents if RTD not up to date; required deadlines not met that have been set in initiation phase

Data that is live and up to date e.g. for smart motorways, weather, satnav

Email, social media web page, internal messaging in intranet (internal web site in business)

Blogs, vLogs, intranet, internet sites, internal website

When information has to be talked through e.g. skype, podcasts. Files can be sent, can be done with video-calling

Combination of text, sound, video and graphics e.g. web conference or youtube

Files stored in the cloud to be accessed as and when user needs them. Needs internet access and large files make take time or get corrupted.

Who is going to receive the information / who it is designed for

A document containing components from other documents e.g. graph from spreadsheet in word processed document

User guide or installation guide to help user user or install product correctly

Travel or fitness apps which can be linked to social media

What hardware is required to view or use the resource (dependent on presentation method)

What software is needed to view and receive the resource e.g. presentation requires presentation software, but if integrated spreadsheet then also require component from spreadsheet software

Objectives, target audience, distribution channel

What happens when the file size is too large for the speed of the connection to the cloud storage or website