KNOC-1022 - Social Learning on Knock Tools Navigation for New Hires
Quiz by Mimi
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
Which of the following is pulled FROM Onesite?
Unit, Floorplan, Pricing, and Residents
Ad source
Follow-up
Users
60s - Q2
This path will lead us to Quote expiration:
Gear icon > Online Leasing> Online Leasing Setup > Online Leasing setup
Gear icon > General Property>Leasing andRents>Leasing setup>Additional options
Gear icon > General Property> General information and property settings> General information
60s - Q3
Where in Onesite to find the Blackout dates?
Gear icon > General Property>Units –Residential
Gear icon > GeneralProperty>Leasing and Rents>Resident Management
Gearicon > Online Leasing > Online Leasing Setup > Online leasing setup
60s - Q4
This is where you can find the Unit details
Central
Units-Residential
Rentable types and items
Additional Options
60s - Q5
Where in Onesite can you find the application link or the widget hosting URL?
Online leasing responsive
Online leasing setup
Central
60s - Q6
Unified Platform: What should you do if the leasing agent who is migrated to Unified Platform, asked you to reset their password?
You can’t reset the password, they need to create a new profile
You can reset the password, as long as you have approval from Cindy
Refer the leasing agent to their System Administrator
Authenticate properly the leasing agent, then access the Admin Dashboard and update the password from there
60s - Q7
True or False: We can anytime make an update in the Unified Platform on behalf of our client
falsetrueTrue or False60s - Q8
Salesforce: Which priority level should you select if the client’s request is to provision a tracking number?
P2
P1
P3
60s - Q9
Salesforce: Which case reason you should select if the client’s issue or questions has existing documentation or articles that are accessible by the user/client?
Realpage Environmental
Training
SupportTools/Access
User Environment
60s - Q10
Salesforce: Which case status you should select if you need additional information from the client?
On Hold – Pending Customer
Waiting on Confirmation of Resolution
In progress –Pending Internal
In progress
60s