The enhanced inbound call banner allows leasing agents to quickly identify which property an inbound call is being made to so they can answer with the right greetings and provide the most accurate information to the prospects.

This one additional tab on the configuration page for Virtual Agent shows the channels a client has purchased.

The changes on the configuration page for Virtual Agent are internal only.

What has been implemented to the Activity Report on this release?

What information can you see on the Performance Reporting for AI Chat?