Question 1

What does OKR stand for?

Accepted Answer

Objectives and Key Results

Answer

Objectives and Key Review

Answer

Operations and Key Review

Answer

Operations and Key Results

Question 2

What does KPI stand for?

Accepted Answer

Key Performance Indicator

Answer

Key Personnel Indicator

Answer

Key Progress Index

Answer

Key Performance Index

Question 3

What is the main purpose of setting KPIs?

Accepted Answer

To measure progress and performance

Answer

To generate financial reports

Answer

To set organizational goals

Answer

To increase employee motivation

Question 4

What is the purpose of a KPI dashboard?

Accepted Answer

To visualize and track KPI performance

Answer

To calculate KPI scores

Answer

To analyze KPI trends

Answer

To create KPI targets

Question 5

What is the purpose of a project charter?

Accepted Answer

To clearly define the project objectives, scope, stakeholders, and high-level timeline.

Answer

To track the progress and performance of a project.

Answer

To outline the detailed tasks and activities of a project.

Answer

To establish the communication plan for a project.

Question 6

Which of the following is NOT an element of a Project Charter?

Accepted Answer

Budget Estimation

Answer

Project Objectives

Answer

Timeline

Answer

Scope Statement

Question 7

What is the main benefit of having a well-defined scope in a Project Charter?

Accepted Answer

It helps prevent scope creep

Answer

It minimizes project risks

Answer

It facilitates effective communication

Answer

It ensures efficient resource allocation

Question 8

What is the Pareto Principle?

Accepted Answer

It is the concept that roughly 80% of effects come from 20% of causes.

Answer

It is the idea that 50% of effects come from 50% of causes.

Answer

It is the theory that 90% of effects come from 10% of causes.

Answer

It is the belief that every action has an equal and opposite reaction.

Question 9

How can the Pareto Principle be used in project management?

Accepted Answer

By identifying and addressing the 20% of tasks that will deliver 80% of the project's results.

Answer

By giving equal attention to all tasks in the project.

Answer

By focusing solely on complex tasks and ignoring simpler ones.

Answer

By randomly selecting tasks for priority.

Question 10

What is the main purpose of conducting a VOC analysis?

Accepted Answer

To understand customer needs and expectations

Answer

To evaluate employee satisfaction

Answer

To measure financial performance

Answer

To analyze business operations

Question 11

Which of the following is an example of VOC data?

Accepted Answer

Customer satisfaction survey results

Answer

Financial statements

Answer

Employee performance metrics

Answer

Market research reports

Question 12

What is the meaning of 'Critical to Customers' in the context of quality management?

Accepted Answer

Features that customers value highly

Answer

Features that are easy to produce

Answer

Features that are least important to customers

Answer

Features that customers are not interested in

Question 13

What is the purpose of conducting a CTQ (Critical to Quality) tree analysis?

Accepted Answer

To break down customer requirements into specific measurable characteristics

Answer

To prioritize improvement efforts based on customer feedback

Answer

To define quality standards for products and services

Answer

To identify customer complaints and issues

Question 14

What is the Kano model?

Accepted Answer

A model used to categorize customer preferences.

Answer

A model used to analyze market competition.

Answer

A model used for financial forecasting.

Answer

A model used for project management.

Question 15

What is the 'Performance' category in the Kano model?

Accepted Answer

Features that have a direct relationship between satisfaction and fulfillment.

Answer

Features that exceed customer expectations.

Answer

Features that provide unexpected delight.

Answer

Features that are considered basic expectations.

Question 16

What is the purpose of the SIPOC Diagram?

Accepted Answer

To provide a high-level overview of a process.

Answer

To measure process performance.

Answer

To analyze customer feedback.

Answer

To develop a project budget.

Question 17

Which component of the SIPOC Diagram represents the sequence of steps that transform inputs into outputs?

Accepted Answer

Process

Answer

Suppliers

Answer

Outputs

Answer

Customers

Question 18

In a RACI chart, what does the 'A' stand for?

Accepted Answer

Accountable

Answer

Advisory

Answer

Auditor

Answer

Responsible

Question 19

Which role in a RACI chart is responsible for actually performing the task?

Accepted Answer

Responsible

Answer

Consulted

Answer

Accountable

Answer

Informed

Question 20

What does the letter 'S' represent in the RASCI Chart?

Accepted Answer

Support

Answer

Consulted

Answer

Accountable

Answer

Responsible

Related quizzes

Related quizzes