Question 1

What is the primary goal of Operational Excellence?

Accepted Answer

Continuous improvement

Answer

Maximizing profits

Answer

Minimizing employee engagement

Answer

Reducing customer satisfaction

Question 2

Which methodology emphasizes eliminating waste and optimizing process flow?

Accepted Answer

Lean

Answer

Six Sigma

Answer

Agile

Answer

Kaizen

Question 3

Which is NOT one of the Six Big Losses in manufacturing processes?

Accepted Answer

Excessive Quality Control

Answer

Equipment Failure

Answer

Reduced Speed

Answer

Defects and Rework

Question 4

What does the A acronym stand for in DMAIC?

Accepted Answer

Analyze

Answer

Accurate

Answer

Agile

Answer

Assess

Question 5

Which Japanese term translates to "continuous improvement" ?

Accepted Answer

Kaizen

Answer

Kanban

Answer

Kakuii

Answer

Kudamono

Question 6

Which tool is used to visualize process steps & identify improvement areas

Accepted Answer

Fishbone diagram

Answer

Scatter plot

Answer

Histogram

Answer

Box and whisker plot

Question 7

What does the acronym PDCA represent in the Plan-Do-Check-Act cycle?

Accepted Answer

Plan-Do-Check-Act

Answer

Process Developing Control Analysis

Answer

Plan-Do-Check-Adjust

Answer

Perform-Document-Correct-Adapt

Question 8

Which of the following is a key principle of Operational Excellence?

Accepted Answer

Continuous learning and improvement

Answer

Static processes are ideal

Answer

Isolation of departments

Answer

Embracing waste

Question 9

Which QMS focuses on meeting customer requirements & enhancing satisfaction?

Accepted Answer

ISO 9001

Answer

ISO 14001

Answer

ISO 27001

Answer

ISO 32001

Question 10

The Japanese term that means "waste" in Operational Excellence?

Accepted Answer

Muda

Answer

Mura

Answer

Muri

Answer

Mora

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