Payments Final Certification
Quiz by SarahClaudene Manlambus
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- Q1
What type of check payment can be processed as an ACH Transaction?
Cashier’s Check
Personal Check
Money Order
Company Check
120s - Q2
When can a scanned check be voided?
Before a Fiscal Period is closed
Prior 8:00 PM Central Time during Banking Days
120s - Q3
How can a payment be moved from one property to another?
Moving the Payment to the Deposit Ledger
By clicking on the Change Account button
Advise the Client it is not possible
By escalating to Payment Operations
120s - Q4
When a payment in Bulk Processing has a status of “Requires Attention” with a red icon, the client needs to click the “Resolve” button to automatically correct the problem. No further action is needed.
falsetrueTrue or False120s - Q5
In what ledger would you usually find laundry room income?
Resident Ledger
Miscellaneous Income Ledger
Deposit Ledger
Prospect Ledger
120s - Q6
Where can you find the actual Calendar (System) Date of a payment in OneSite?
In the Accounting View of the Resident Ledger
Click the amount of Payment in the Resident Ledger
View the Transaction Details and look in the Audit information of the payment
View the Bank Deposit Summary report
120s - Q7
What is the first thing to check if there is no Move to Deposit Ledger button for a payment transaction?
Select Open Only in the ledger to see if the payment being moved has an Open Balance
The Allow Payments to Move to Deposit Ledger setting is enabled
Select Accounting View to see all transactions
Search for the transaction in the Miscellaneous Income Ledger
120s - Q8
A resident can submit an eMoney Order payment by presenting their payment coupon at WalMart.
truefalseTrue or False120s - Q9
You can set up Pre-Authorized Payments for Money Orders.
falsetrueTrue or False120s - Q10
What needs to be done if the wrong amount has been entered and batch has been closed for a PMTOPACH Transaction?
Re-scan the check
Submit and IRD Adjustment Request
Inform the client that the amount entered cannot be changed and they need to get another payment from the resident if they still have a balance
120s - Q11
Moving payment transactions from the Miscellaneous Income Ledger to the Resident/Applicant Ledger is enabled by default for all properties.
falsetrueTrue or False120s - Q12
Preauthorized payments are “pulled” in RealPage Payments and posted to the Resident ledger a day prior to the payment’s date.
truefalseTrue or False120s - Q13
The two primary pricing models for RealPage Payments are Client Direct and Client Indirect.
falsetrueTrue or False120s - Q14
Where would you need to look to see declined credit card payments for the property?
Bank Deposit Details Report
Payments > Summary
Payments > Preauthorized Payments
Payments > Bulk Processing
120s - Q15
Which Payment Pricing Model offers electronic payments such as making payments through the Resident Portal?
Client Direct
Resident Direct
120s