PEO LP: Flex Payroll - Week 3 Reinforcement
Quiz by Training Team PEO Svc
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- Q1Use the Addendum from the Week 3 Check Your Learning to answer the following: Which two employees have a split direct deposit?Darren Drumstick and Thomas TurduckenGwendolyn Gobble and Bethany BeakBethany Beak and Thomas TurduckenGwendolyn Gobble and Madeline Madeira30s
- Q2Your client needs their checks to be delivered to three separate locations. How can you ensure the slip sheet will print for the other locations.Click "Always print package".Click "Print package only when assigned reports are generated."No action required.Verify a delivery address has been entered for the alternate locations.30s
- Q3Company Bank Account changes are submitted using which Form?Form PEO036Form BR0001Form OP0082Form DP000230s
- Q4Use the Addendum from the Week 3 Check Your Learning to answer the following: What additional information do you need from Pauline before processing her payroll?A copy of the vacation request forms for Darren Drumstick and Gary Goose.Signed tip statements from all employees that reported tips.A copy of a doctor's note for Walter Wing, indicating he can return to work.A copy of the bonus checks she wrote in-house.30s
- Q5Use the Addendum from the Week 3 Check Your Learning to answer the following: Darren Drumstick's vacation hours should be paid at his regular rate.FalseTrue30s
- Q6Use the Addendum from the Week 3 Check Your Learning to answer the following: What is the total amount found in the Client Advance field?$2.61$500.00$1,000.00There were no client advances this pay period.30s
- Q7
A "backdated payroll" hold is placed on an account by which of the following?
Core Advanced application
Service Specialist
Quality Process Supervisor
Client Service Supervisor
30s - Q8
Jerry, your client, calls and asks which form Paychex uses to reconcile Federal Unemployment taxes. Which form is it?
Form 940
Form 941
Form W-2
State Unemployment Return
30s - Q9
Which of the following lists of taxes represents all the taxes included on Form 941?
Employer FICA and Federal Income Tax
Employee Social Security and Medicare
Employee FICA and Federal Income Tax
Employee FICA, Employer FICA, and Federal Income tax
30s - Q10
James from Taylor's Tailors can't recall how many hours per pay period his employees earn according to his vacation policy. Which menu item should you click to view this information?
Check and Report Options
Accrual Rates and Limits
Basic Information
Employee Options
30s - Q11
Timothy, a service representative, just received a call from a client who received a penalty notice for late payment. What should Timothy do first?
He should determine who caused the penalty.
Ask his client to send him a copy of the penalty notice; Timothy will then submit it to PAC using the Penalty Submission Form.
He should contact the PAC to let them know that he is submitting a penalty.
He should give his client the phone number to the PAC and tell his client to call them immediately.
30s - Q12
Gilbert, who earlier sent you a penalty notice, asks when he can expect to hear from a PAC representative regarding the penalty. How do you answer?
Gilbert will be contacted by a PAC representative within 15 business days.
Gilbert will be contacted by a PAC representative within one business day.
Gilbert will be contacted by a PAC representative within 5 business days.
Gilbert will not receive contact by the PAC, only his service representative.
30s - Q13
Wanda, a service specialist, is a bit overwhelmed with all the tasks she needs to do today before leaving for her summer vacation. Which of the following should she do first?
Call the client who left her a voicemail.
Plan for her location’s picnic.
Contact clients to obtain SUI rates for the following calendar year.
Answer the most recent email she received from her CSS regarding her PTO balance.
30s - Q14
When adding a new product in Core Advanced, what button must you click to finish the setup and start the product for the client?
Select Primary Support Person
Validate
Cancel Product
Product Setup
30s - Q15
Jason from The Costume Shop regularly uses Paychex Flex to view his company's payroll reports. He went out to dinner and forgot to check his invoice while he was at work. Thankfully, Jason can access this report using a mobile device.
False
True
30s
