Always keep your workstation cloudy.

File the departure list and other documents as per your property standards.

Check if the arrival list and other pertinent documents are filed properly in your work area

Always file paperwork before you begin another activity in your work area

As Front office  staff, we do the following preparations upon the arrival of guests except:

Throw away useless papers and check for the functionality of your equipment.

Which one is not steps of preparing for guest arrives?

Double-check if all guests arriving have rooms according to their request or needs.

At the end of the day, print the arrival list due on the following day

Before you begin your work area always review VIP arrivals and Group arrival.