It describes a guest with a reservation who expects to arrive after the hotel’s designated time.

It pertains to a guest who guaranteed his reservation but did not register in the hotel

This is a guest who registers at the hotel without reservation.

Assist the guest to call the lift by pressing the button to get the lift for the guest.

When you’re welcoming hotel guests, make sure that you are doing it at the right time

Try to walk to the right of the guest while directing to their room.

Demonstrate how to use the room key to activate the elevator if appropriate.

Walk professionally with making noise.

Enter the room and ask if the guest if they wish to have an explanation of the room.

Walk a distance step in ahead of the guest maintaining distance of 20 feet from his/her

Smile warmly and maintain eye contact when conversing with the guest.

Once you reach the room, close the door for the guest.

Leave the door without saying goodbye.

A guest who made a room reservation but did not register or check-in.

It means that a guest arrives at the hotel before the date of his reservation.