Question 1

Where is info about the company, fiscal year, licenses, business hours, currencies, and trusted IP ranges found?

Accepted Answer

Company Settings

Answer

Settings

Answer

Setup

Answer

UI Settings

Question 2

What is a point-and-click tool that makes it easy to create custom pages for the Salesforce mobile app and Lightning Experience?

Accepted Answer

Lightning App Builder

Answer

UI Settings

Answer

Global Actions

Answer

Setup Audit Trail

Question 3

What logs when modifications are made to your organization's configuration, shows 20 logs, and can be used to download 180 days of logs?

Accepted Answer

Setup Audit Trail

Answer

Lightning App Builder

Answer

Global Actions

Answer

UI Settings

Question 4

These settings include enabling collapsible sections, hover details, inline editing, printable list views, enhanced page layout editor, advanced search, etc.

Accepted Answer

UI Settings

Answer

User Settings

Answer

Company Settings

Answer

Global Actions

Question 5

Which actions allow a user to do anything from any page?

Accepted Answer

Global Actions

Answer

Company Settings

Answer

Permission Set Groups

Answer

Organization Wide Default

Question 6

What allows users to select which fields to display?

Accepted Answer

List Views

Answer

Record types

Answer

Profiles

Answer

Permission sets

Question 7

Includes username, alias, user license, profiles, role, feature license(s), local settings, etc.

Accepted Answer

User Setup

Question 8

Specifies what users can do; i.e. assigned tabs, record types, page layouts, object permissions, field permissions, custom permissions, login hours, login IP ranges

Accepted Answer

Profiles and Permission Sets

Answer

Assignment rules and role hierarchies

Answer

Records and permission sets

Answer

Records and profiles

Question 9

What is considered an extension of a profile? HINT: Users can have many of these.

Accepted Answer

Permission sets

Answer

Assignment Rules

Answer

Records

Answer

Objects

Question 10

What are the four layers of data access?

Accepted Answer

Organization, objects, records, fields

Answer

Objects, records, profiles, fields

Answer

Company settings, organization, fields

Answer

Objects, records, fields, cases

Question 11

What sets the base level of all access and restricts? Hint: Private, Public/Read Only, Public/Read/Write, Public Read/Write/Transfer

Accepted Answer

Organization-wide defaults

Answer

Role

Answer

Profile

Answer

Setup

Question 12

Can be used with sharing settings to determine the levels of access that users have to your Salesforce org's data; grants access vertically

Accepted Answer

Role Hierarchy

Answer

Profile

Answer

Assignment Rules

Answer

Record

Question 13

Cloudy Computing is increasing the security of their Salesforce org and have decided they do not want the Telemarketing team to be able to log into Salesforce from home. As the Administrator, how can you achieve this requirement?

Accepted Answer

Create Login IP Ranges forthe Telemarketing profile

Answer

Create Trusted IP Ranges

Answer

Create Trusted IP Ranges

Answer

Create Login IP Ranges forthe Telemarketing role

Question 14

What are two reasons a user cannot be deactivated?

Accepted Answer

1. The user is a Customer Community Administrator. 2. The user is the recipient of Workflow Email Alerts.

Answer

1. The user is the Owner of open Opportunities. 2. The user is a Customer Community Administrator.

Answer

1. The user is the recipient of Workflow Email Alerts. 2. The user is the Owner of open Opportunities.

Answer

1. The user account is frozen. 2. The user is the Owner of open Opportunities.

Question 15

Universal Containers uses a hybrid sharing model where Accounts and Contacts are Read Only and Opportunities and Cases are Private. Account Executives (AE) own all the Accounts. Some Contacts are owned by AEs, and other Contacts are owned by support reps.

How should the System Administrator ensure the AEs can edit all the Contacts associated with their Accounts, no matter who owns the Contact?

Accepted Answer

Select the edit all associated contacts option for the AE Role in the Role Hierarchy.

Answer

Use the Mass Transfer Tool to transfer ownership of all Contacts to the AEs.

Answer

Create a read/write Sharing Rule to share all related Contacts with the Account owner.

Answer

Account owner privileges give the AE edit access to all related records by default.

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