
Salesforce Configuration & Setup (Based on DarkKnight Admin YouTube video)
Quiz by Hope Pate
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What are the four layers of data access?
Cloudy Computing is increasing the security of their Salesforce org and have decided they do not want the Telemarketing team to be able to log into Salesforce from home. As the Administrator, how can you achieve this requirement?
What are two reasons a user cannot be deactivated?
Universal Containers uses a hybrid sharing model where Accounts and Contacts are Read Only and Opportunities and Cases are Private. Account Executives (AE) own all the Accounts. Some Contacts are owned by AEs, and other Contacts are owned by support reps.
How should the System Administrator ensure the AEs can edit all the Contacts associated with their Accounts, no matter who owns the Contact?