Question 1

1. Salesforce Lightening was named because

Accepted Answer

It’s ability to work rapidly

Answer

It creates bright light to highlight the fields tohelp you navigate your territory

Answer

Lightning rarely strikes twice in the same spot, emphasizing that there is only one record per business

Question 2

Salesforce lightning is available for desktop use only

Accepted Answer

false

Answer

true

Question 3

Accepted Answer

A "to do", like a meeting or a phone call

Answer

An interruption in my day

Answer

An assignment from my manager within Salesforce

Answer

An assignment to log meetings into Salesforce

Question 4

After shutting down Salesforce Lightning, when you sign back on you will always be on your Home page

Accepted Answer

false

Answer

true

Question 5

Match the following:

Question 6

Which of the following is an "Activity"?

Accepted Answer

An event, a task, a call you've logged, or an email you've sent.

Answer

When lead becomes a Prospect-Client

Answer

A custom view within Salesforce to create a specific list of prospects.

Question 7

Which of the following is a lead?

Accepted Answer

A potential prospect that has not been contacted yet

Answer

A potential client that I met at a networking event

Answer

A prospect that a selling partner referred to me

Question 8

Which best describes the Prospect-Client Team

Accepted Answer

A group of salesforce users that work together on an account

Answer

The newest NFL franchise team owned by Paychex

Answer

The group of contacts at the client that I am presenting to (CFO,HR Director...)

Question 9

If the Sensitivity Fields is Checked for Benefit Administration, then I am free to work that account.

Accepted Answer

false

Answer

true

Question 10

It is important for me to keep salesforce updated because:

Accepted Answer

Answer

B. Leadership uses the information for forecasting

Answer

A. It helps my manage my business

Answer

C. It makes me more efficient

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