Question 1

What is the World Wide Web?

Accepted Answer

another name for the Internet

Answer

a computer game

Answer

a part of the Internet that enables information-sharing via interconnected pages

Answer

a software program

Question 2

Which is the best search tool for finding Web sites?

Accepted Answer

search engines

Answer

library

Answer

subject directories

Answer

discussion groups

Question 3

Which of the following is NOT needed in using a search engine?

Accepted Answer

social media account

Answer

browser

Answer

internet connection

Answer

computer or mobile phone

Question 4

Which description does NOT apply to the Internet?

Accepted Answer

a catalog of information organized and fact-checked by a governing body

Answer

the vast network that connects millions of computers around the world

Answer

a public network neither owned nor run by any one group or individual

Answer

an interconnected system of networks that allows for communication through e-mail and the World Wide Web

Question 5

Which one of the following is a search engine?

Accepted Answer

Google

Answer

Librarians’ Index to the Internet

Answer

Macromedia Flash

Answer

Netscape

Question 6

Which of the following is a TRUE statement?

Accepted Answer

Web sources must be cited in your report. You are not free to plagiarize.

Answer

You should never consult Web sources when you are doing a research report.

Answer

You do not have to cite the Web sources you use in your research report.

Answer

You are free to copy the information you find and include it in a report.

Question 7

What is a URL?

Accepted Answer

the address of a document or "page" on the World Wide Web

Answer

a computer software program

Answer

an acronym for Unlimited Resources for Learning

Answer

a type of UFO

Question 8

Why are search engines important?

Accepted Answer

All of the above.

Answer

You can narrow your search down to the exact information you need with a search engine.

Answer

They sort through information; kind of like a library card catalog.

Answer

Makes it easier to find information rather than linking to it yourself.

Question 9

Which of the following is a true statement about the Internet and the library? They both:

Accepted Answer

provide access to newspapers, magazines, and journals.

Answer

provide up-to-the-minute news.

Answer

have an expert librarian or specialist to answer your questions.

Answer

close after hours.

Question 10

Which of the following is an example of URL?

Accepted Answer

https://www.classzone.com

Answer

Internet browser

Answer

Google Chrome

Answer

Facebook

Question 11

Listening is poor when_________.

Accepted Answer

All of these are correct.

Answer

we experience psychological noise.

Answer

we do not expend the effort

Answer

we experience message overload

Question 12

The stages of listening include all BUT

Accepted Answer

activating

Answer

attending

Answer

responding

Answer

understanding

Question 13

Which is true?

Accepted Answer

It is possible to hear without listening.

Answer

It is possible to listen without hearing.

Answer

Listening is physical; hearing is psychological.

Answer

Listening and hearing are remarkably similar

Question 14

When listening for information, it is wise to________.

Accepted Answer

be opportunistic by learning what you can from this speaker, even if you learn what not to do.

Answer

make some quick judgments about the speaker, so you are not misled.

Answer

tie the message and speaker together in your mind.

Answer

listen for details rather than the main ideas.

Question 15

Research cited in your text shows listening to be a significant factor in maintaining.

Accepted Answer

All of these are correct.

Answer

family relationships

Answer

marital relationships

Answer

career success

Question 16

Which of the following are reasons active listening is a must-have skill?

Accepted Answer

listening to one another generates new ideas

Answer

listening makes you more powerful

Answer

listening makes you feel good

Answer

listening diffuses conflict

Question 17

Which of the following are listening techniques to become a better listener?

Accepted Answer

paying attention

Answer

deferred judgment

Answer

proper manner and etiquette

Answer

eye contact

Question 18

Things that compete with the message for the listener’s attention.

Accepted Answer

distraction

Answer

barriers

Answer

emotional barriers

Answer

noise

Question 19

Why is it called “active listening”?

Accepted Answer

you use your eyes and brain as well as your ears

Answer

it requires a lot of multi-tasking

Answer

you look very focused

Answer

you stay active rather than sitting around

Question 20

Which one is NOT one of the ways to give feedback when listening?

Accepted Answer

give advice

Answer

reflect how the speaker probably feels

Answer

put their statement in your own words, to clarify

Answer

repeat the information back

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