
TICO Practice Exam
Quiz by jeff tyler
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Ontario Regulations 26/05 demands that the following be shown when advertising a price...
The Compensation Fund covers which of the following?
What is the filing deadline for making a claim on the Compensation Fund?
The phrase "to promote a fair and informed marketplace where consumers can be confident in their travel purchases" is the
The administration of the Travel Industry Act 2002, was delegated to TICO by the
What three groups does TICO works with to carry out its mandate?
Can the Registrar act as Director?
What is the total amount that the Compensation Fund will pay for claims arising from an event?
According to the Travel Industry Act 2002, a travel agent does NOT have to inform a client before booking
XYZ Travel puts an advertisement in the newspaper that announces a package holiday " From $899 and up". TICO would not consider this acceptable because
Which of the following does a wholesaler NOT have to include on the invoice prepared by the wholesaler for a travel agent?
TICO is responsible for administering the Travel Industry Act 2002. To which Ministry does TICO report?
Betty Smith works in a call center in Halifax, Nova Scotia. They are owned by XYZ Wholesaler, a registrant, which is located in Hamilton, Ontario. Calls are forwarded to the call center from 6:00pm to 6:00am, when XYZ Wholesaler is closed. Does Betty have to pass a TICO exam?
A travel agent must do which of the following when counseling or advising a client?
If the travel agent/wholesaler becomes aware that the cruiseline substituted a different ship other than what the client booked, they must do which of the following?
Mark Jones works at NBC Travel. Mr and Mrs Peters book a tour package to a country where all the banks and restaurants are closed on Saturday, and certain attire are not allowed in any temples and palaces. What is Mark's obligation to Mr and Mrs Peters?
At the time of purchase, who is responsible to verify that the accommodations are what is described?
GoGo Travel Agency orders airline tickets from Great Holidays. Jane Johnson purchased a return flight overseas from GoGo Travel Agency. The airline ticket counter agent noted that Jane's passport read Jane Johnson but the name on the reservation was for Joan Johnson. The airline agent refuses Jane to board the plane. Who is responsible?
Ontario's Travel Industry Act 2002 is best described to..
TICO discovers a man has been selling travel services without being a registrant or an employee of a registered travel agency/wholesaler and they lay charges. They list his name in the paper and when the man discovers this, he threatens legal action against TICO. He will lose this case because...
The term "representation" in the Travel Industry Act refers to...
Complaints to TICO are handled by...
Who makes up the TICO Board of Directors?
The Jones have booked an all inclusive vacation from an Ontario Travel Agency. The resort went bankrupt and closed down. Are the Jones's entitled to a refund from the Compensation Fund?
What is the purpose of the Advisory Committee?
There are how many Board Committee for TICO?
What are TICO's three main goals?
Who is registered if an Agency in Mississauga employs a manager and 2 travel agents?
Do end suppliers need to be registered with TICO?
Who is a registrant?
What is a Trust Account?
Which is either to change, a Regulation or an Act?
Who does TICO regulate and Finance?
Melissa won a cruise through a travel agency. The cruiseline went bankrupt, would Melissa be eligible for a refund through the Compensation Fund?
Jason from Manitoba purchased a vacation from an Ontario travel agent which included a wholesaler from Manitoba. The wholesaler went bankrupt, is Jason covered?
What is the deposit for a new registrant in Ontario?
Who is TICO financed by?
What provinces has a Travel Act to protect the consumer?
What is a force majeure?
Which of the following is NOT part of the Compensation Fund?
When a consumer is offered the choice of a refund or a comparable alternate travel service, the registrant is NOT required to...
If a Travel Agency purchases a vacation package from a travel wholesaler two months prior to travel, how many days in advance does the wholesaler need to produce the tickets, voucher, itinerary, and other related documents to the travel agent?
A wholesaler has been selling the same resort since it opened in 1970. They still use the same photograph back from 1970 in their brochure since it shows the beauty of the property. The resort has never been through any renovations or upgrades and is starting to show signs of being run-down and outdated. Has the wholesaler done anything wrong?
Which instance would NOT result in the travel agent having to offer a full refund or a comparable alternate travel service?
If a consumer makes a claim against the Travel Industry Compensation Fund and the TICO Board accepts the claim, what is the maximum amount payable?
Samantha purchased a tour package from a tour wholesaler for a hotel some distance away from town as she is looking for a quiet holiday. When she arrives the hotel has started construction and there is constant noise outside her room. Who is to blame for Samantha's dissatisfaction?
A couple gives their travel agent a deposit for their vacation package. The receipt they receive says "Balance of $500.00 due on December 15th, 2018". There is also a comment added " As discussed, some charges are non-refundable". TICO would view this receipt as....
The travel agent Tina advised the Marks family while concluding the final purchase a travel service that she is not sure but they may need a Visa. She advises them to go the the Canadian Foreign Affairs website to find out what documents they need. Is Tina's advise sufficient?
Mr and Mrs Patterson live in Windsor, They departed Toronto for a round-trip European vacation. They are stranded overseas when the wholesaler declares bankruptcy. Under the trip completion provision in Ontario regulation 26/05, where can the Patterson's be returned, assuming the cost is the same for each destination?
What is Subrogation?