A housekeeping form use to keep track of the records on the lost and found items.

Ann is a housekeeper at the Marco Polo hotel. She usually cleans the room

to give comfort to the guest in which she follows the mandatory rule before entering the room. Which rule should Ana perform?

Roy is a room attendant in Hotel California. Oneof the guest's complaint about the poor service and not attentive to guestconcern. How it will be resolved?