Demonstrate knowledge of the communication process, including the characteristics of oral language, types and effects of nonverbal communication, effective nonverbal strategies such as a firm handshake, direct eye contact, and appropriate use of space and distance
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Q 1/3
Score 0
Positive language creates a positive tone.
30
True
False
Q 2/3
Score 0
Positive language clarifies your meaning, as positive statements are more concise.
30
False
True
3 questions
Q.
Positive language creates a positive tone.
1
30 sec
130.110.C.11.B
Q.
Positive language clarifies your meaning, as positive statements are more concise.
