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Q 1/7
Score 0
What report confirms that a direct deposit transaction was created by the payroll system and sent to the ENS DD Oracle system for transmission?
30
Cash Requirement Report
Agency Vendor Check Detail
Payroll Journal
Direct Deposit Detail Report
Q 2/7
Score 0
Sometimes employees will claim non-receipt of their direct deposit, and will not see their check in their bank account. If this is caught within 1 week, what are the first two steps that must be completed BEFORE going through the trace number request process with your client?
30
Verify the DD transmitted and check for credit returns using the EE DD Returns database.
Verify the account information and check for credit returns in the CSAs.
Verify the DD transmitted and check for credit returns in the CSAs.
Verify the account information and check for credit returns using the EE DD Returns database.
7 questions
Q.
What report confirms that a direct deposit transaction was created by the payroll system and sent to the ENS DD Oracle system for transmission?
1
30 sec
Q.
Sometimes employees will claim non-receipt of their direct deposit, and will not see their check in their bank account. If this is caught within 1 week, what are the first two steps that must be completed BEFORE going through the trace number request process with your client?
2
30 sec
Q.
Which of the following statements is not accurate regarding the EE DD Returns database?
3
30 sec
Q.
Which resource will not have helpful information when checking on nonreceipt/credit returns for a check date older than a week?
4
30 sec
Q.
A CSA generated in Core Advanced indicating “RCX Return item”. This is most likely a returned direct deposit item.
5
30 sec
Q.
A direct deposit has been returned to Paychex from an employee’s bank account but the credit to the client account has not been initiated. A CSA will already be generated regarding that credit return.
6
30 sec
Q.
A CSA item for a returned direct deposit item was created on Tuesday, 11/3/20. When will the client see the credit posted to their bank account?
