Question 1

What is the role of the self-service portal in Zoho People?

Accepted Answer

A profile page for employees to access personal and professional information and HR services.

Answer

A survey tool to collect employee feedback.

Answer

A communication tool for employees to discuss projects.

Answer

A platform for admins to manage employee data.

Question 2

What are the three actions employees can perform directly from their dashboard in Zoho People?

Accepted Answer

Check in for the day, apply for leave, and lock time.

Answer

Access payslips, view performance reviews, and update bank details.

Answer

Edit company settings, upload company logo, and verify domain.

Answer

Generate reports, create groups, and manage permissions.

Question 3

What are two ways to add users to an organization in Zoho People if you do not have a verified domain?

Accepted Answer

1. Send an invite to users or 2. Import a user list from an external document.

Answer

Allow users to self-register or request access from the admin.

Answer

Integrate with a third-party directory service or grant access through social media login.

Answer

Create user profiles manually or assign roles to users.

Question 4

What is the difference between a user profile and an employee profile in Zoho People?

Accepted Answer

A user has a Zoho People account and can access HR services, while an employee profile is for temporary workers who cannot access an account.

Answer

A user profile stores personal information, and an employee profile stores professional information.

Answer

User profiles require a verified email address, and employee profiles do not.

Answer

A user profile is for full-time employees, and an employee profile is for part-time employees.

Question 5

What are two ways to customize the dashboard in Zoho People?

Accepted Answer

1. Use the "Customize Widgets" button to add, remove, and rearrange widgets and 2. Enable or disable widgets according to your needs.

Answer

Change the layout of the dashboard to a grid or list view.

Answer

Set a custom background image or choose a preferred color scheme.

Answer

Integrate with third-party applications or create custom dashboards for different user roles.

Question 6

What is the purpose of the delegation feature in Zoho People?

Accepted Answer

To assign approval tasks or other HR responsibilities to another employee temporarily or permanently.

Answer

To grant access to specific modules or data sets to different user roles.

Answer

To delegate administrative tasks to different departments within the organization.

Answer

To track employee productivity and identify areas for improvement.

Question 7

What are two ways to manage performance in Zoho People?

Accepted Answer

1. Set goals and track progress, and 2. Conduct performance reviews using 360-degree feedback.

Answer

Track employee certifications and skills development.

Answer

Conduct employee satisfaction surveys and analyze engagement levels.

Answer

Generate reports on leave balances and attendance data.

Question 8

What are KPIs (Key Performance Indicators) in the context of Zoho People?

Accepted Answer

Not directly mentioned in the video, but KPIs can likely be tracked through Zoho People's performance management features, such as goal setting and progress tracking.

Answer

A pre-defined set of metrics used to evaluate employee performance in Zoho People.

Answer

A type of user role that has access to performance data and reporting tools.

Answer

A specific module within Zoho People for managing key performance indicators.

Question 9

What is the purpose of the LMS (Learning Management System) in Zoho People?

Accepted Answer

To create and deliver training courses to employees, track their progress, and identify skill gaps.

Answer

To facilitate communication and collaboration between employees on learning and development topics.

Answer

To track employee certifications and licenses and manage renewals.

Answer

To manage employee onboarding and provide access to company policies and procedures.

Question 10

What are two benefits of using cases (employee query management) in Zoho People?

Accepted Answer

1. Improved efficiency in resolving employee inquiries and 2. Increased transparency and accountability in the HR process.

Answer

Simplifying the leave application process for employees

Answer

Managing employee performance data and generating reports

Answer

Tracking employee sentiment and identifying areas for improvement

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