Why are macros important?

What options do you select in Zendesk to choose macro

Any Macro that begins withInternal Reassignmentwill automatically

What are the hours of operation for chat support?

Which of the following inquiries are not generally handled by ResidentSupport?

Which tag would be used if a resident calls in stating they did notreceive their statement?

Which would be the correct tag for a resident calling in to update the bank account linked to their auto pay?

Which tag would you use for a resident asking how long they have tomake their HOA payment before a fee is assessed?

Wich options in user management can you use to search user profile?

Where does the House Icon bring you in the resident profile?

Wich options in Invitation Wizard can you use to search user profile?

Which options do you select to send Invitation in Invitation Wizard

which agents can support Residents in maintaining their profile?

If a resident does not have an email, what email can you use?

A newly updated version of the same unit exists with an active status due to an update