Question 1

How many standard reports are available in HR Online?

Accepted Answer

Over 60

Answer

40

Answer

Under 30

Answer

55

Question 2

Where does an Administrator start to hire a new employee?

Accepted Answer

People Module

Answer

HR Admin Tab within HR Module

Answer

Payroll

Answer

Recruiting Tab within HR Module

Question 3

Where would you go to completed remove an employee from the HR Module?

Accepted Answer

Backend of HR Online

Answer

Terminating employees will remove them from the site completely

Answer

People Module

Answer

HR Admin Tab

Question 4

Event Notification Setup Screen is used to control...

Accepted Answer

Notifications administrators/supervisors receive on employees

Answer

email system

Answer

special events the company is holding

Answer

Notifying the client of enhancements to the system

Question 5

Which is NOT an acceptable format for Company Documents uploaded to HR Online?

Accepted Answer

.csv

Answer

.xls

Answer

.pdf

Answer

.doc

Question 6

3 major steps and who is responsible for each (Admin or employee) in chronological order to provision an employee in HRO?

Accepted Answer

Hire in People (admin), Register for an account (EE), Provision EE for HRO (admin)

Answer

Register for an account (EE), Hire in People (admin), Provision EE for HRO (admin)

Answer

Register for an account (EE), Provision EE for HRO (admin), Hire in People (admin)

Answer

Hire in People (admin), Provision EE for HRO (admin), Register for an account (EE)

Question 7

Where do you go to complete a company/employee load?

Accepted Answer

Backend/Shell

Answer

HR Admin

Answer

HR Setup

Answer

Import

Question 8

Who builds the HRO Shell?

Accepted Answer

OSESS

Answer

IC

Answer

Client

Answer

Sales

Question 9

Two screens required in the hire/rehire workflow?

Accepted Answer

Demographics, status/position

Answer

Status/position, Emergency Contacts

Answer

Demographics, Salary

Answer

Status, Position

Question 10

What restricts a group of individuals or user types from seeing or doing things within HRO?

Accepted Answer

Security Roles

Answer

Email setup

Answer

Employee groups

Answer

Security Policy

Question 11

3 Types of custom fields

Accepted Answer

drop down, check box, text

Answer

Text, check box, anniversary date

Answer

drop down, birth date, text

Answer

birth date, anniversary date, drop down

Question 12

4 ways to search for an employee in HRO

Accepted Answer

People dashboard, quick search, filter, EE list

Answer

EE List, People Module, company, Filter

Answer

Filter, EE List, HR List, Quick Search

Answer

Quick search, EE list, arrows, HR Setup

Question 13

What is the purpose of an employee group?

Accepted Answer

Controls who an admin can see

Answer

controls individuals access in the site

Answer

controls reporting structure

Answer

controls who a supervisor can see

Question 14

Where is the Data Import spreadsheets?

Accepted Answer

Salesforce

Answer

SharePoint

Answer

WebOrs

Answer

HRO Site

Question 15

e-services support bulletins are used to?

Accepted Answer

notify clients of schedule downtime and/or enhancements

Answer

train clients on HRO

Answer

provides notice to client that check images are available

Answer

bullet out actions the client needs to take

Question 16

How does the admin make a document available to an employee?

Accepted Answer

Selecting View in my Info Tab checkbox

Answer

Security

Answer

Selecting Access for Employees

Answer

Employee Groups

Question 17

Total compensation Summary message is written in what format?

Accepted Answer

HTML

Answer

Java

Answer

ASP

Answer

SQL

Question 18

Where can the employee document size be increased?

Accepted Answer

Backend of HRO | Maintenance Tool

Answer

People Module

Answer

List Setup

Answer

HR Setup Tab | Company Info

Question 19

Event notification Setup Screen is located where?

Accepted Answer

HR Setup | Security | System Access Username | Options

Answer

HR Setup | Security | Security Roles

Answer

HR Setup | Security | Email Setup

Answer

HR Setup | Customizable Options | Reminders | Options

Question 20

What type of documents are housed in salesforce?

Accepted Answer

Client Facing documents

Answer

Internal Job Postings

Answer

Internal documents

Answer

Internal Job Aids

Question 21

Where are positions/job titles created?

Accepted Answer

Company Module

Answer

Recruiting

Answer

HR Setup

Answer

HR Admin

Question 22

5 types of performance reviews

Accepted Answer

Basic, advanced, historical, peer, and self

Answer

Basic, percent, past, peer, and self

Answer

Standard, advanced, historical, peer, and self

Answer

standard, percent, historical, peer, and self

Question 23

How do you graduate a client using salesforce?

Accepted Answer

Put in advisor as unassigned core and put in any HRO Supervisors name.  Update case to complete and send email template to client about ongoing support.

Answer

Put in advisor as test and put in unassigned core for HRO Supervisors name.  Send email template to client about ongoing support.

Answer

Put in advisor as test and put in HRO for HRO Supervisors name.  Send email template to client about ongoing support.

Answer

Put in advisor as any support rep and put in unassigned core for HRO Supervisors name.  Update case to complete.

Question 24

What steps should be taken before completing introductory phone call with a new client?

Accepted Answer

Check coding and complete company/ee load

Answer

Complete loads, build shell

Answer

Check coding, update salesforce

Answer

Build shell and check coding

Question 25

What is the list setup screen used for?

Accepted Answer

Customize drop down menus

Answer

customize access levels

Answer

customize searches

Answer

build custom employee lists

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