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ResidentDirect - OneSite

Quiz by Maximino Nacua III

Entry (New hire / required for all)
Resident Direct
RealPage

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10 questions
Show answers
  • Q1

    Using the Merchant Portal, you may view information passed from OneSite to Jack Henry, such as resident account information, transaction details, and breakdowns of batch deposits into the clients settlement account.

    True

    False

    30s
    NH.PK.PN
  • Q2

    Using what feature will help you locate or verify the details of a specific payment?

    Transaction Report Builder

    Commonly Use Report

    Event Report Builder

    Search Field Feature

    30s
    NH.PK.PN
  • Q3

    In OneSite: If we enable ALLOW TENANTS TO MAKE AN ONLINE PAYMENT, it will only allow one tenant.

    False

    True

    30s
    NH.PK.PN
  • Q4

    What does ACH stands for?

    Automated Clearing House

    Auto Checking Hybrid

    Auto Checking Hybrid

    30s
    NH.PK.IK
  • Q5

    What tools in Resident Direct that will give you the site information such as Site ID to open OneSite IA Logon

    OneSite

    Welcome Home Portal

    OneSite Digital Dashboard

    Merchant Portal

    30s
    NH.PK.PN
  • Q6

    Where do you see the Recurring Payment of the Resident in OneSite?

    Question Image

    Scheduled Billing

    Preauthorized Payment

    Ledger

    Lease Details

    30s
    NH.PK.PN
  • Q7

    What is the amount charged for ACH payments with RPPS?

    $5.00

    $2.95

    $1.50

    $2.00

    30s
    NH.PK.IK
  • Q8

    Merchant Portal is a current payment processor for ACH and Credit Card Transactions. It Helps you troubleshoot issues and provide more details regarding payment transactions. Also Merchant Portal is one of the most important tool that you need to utilize.

    False

    True

    30s
    NH.PK.PT
  • Q9

    What are the two departments in ResidentDirect?

    ResidentDirect Realpage and ResidentDirect On-Site

    ResidentDirect Onesite and ResidentDirect Propertyware

    ResidentDirect Smartpay and ResidentDirect OneSite

    30s
    NH.PK.PN
  • Q10

    How do residents/tenants make a payment?

    By logging-in to the resident/tenant portal.

    By going to the bank.

    By calling Support

    30s
    NH.PK.DA

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