RPCC MFL Daily Quiz 3
Quiz by Sally Alberding
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measures 1 skill from
Track each student's skills and progress in your Mastery dashboards
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- Q 1/6Score 0
What are the TWO times you can set a Stop-By appointment?
29The caller says they will call back to set something, or you offer to set a tentative visit
The caller says they don’t want come for a visit or that they are not interested in the community
The caller says they are out of town, or they don't know if they will be in the area
The calendar offers stop by visits, or all visit attempts have been exhausted yet the caller insists on coming by
- Q1
What are the TWO times you can set a Stop-By appointment?
The caller says they will call back to set something, or you offer to set a tentative visit
The caller says they don’t want come for a visit or that they are not interested in the community
The caller says they are out of town, or they don't know if they will be in the area
The calendar offers stop by visits, or all visit attempts have been exhausted yet the caller insists on coming by
60sNH.CD.KC - Q2
How do you handle an On-site Only Appointment (unless otherwise stated in the PK)?
Tell the caller that someone will reach out to them to set the appointment
Give the caller the local number and tell them they will need to call to set up a specific time on the day they want to visit
Choose the day the caller would like to visit and let them know they can come in any time that day
Tell the caller that they will need to wear close toed shoes since the community is still being built
60sNH.CD.KC - Q3
Why is it important to encourage the earliest possible visit?
Coupons are only good for a certain amount of time and might expire
Availability can change very quickly and we don’t want them to miss out
The local office prefers they come out as soon as possible
They could change their mind about visiting if they have too much time to think about it
60sNH.CD.KC - Q4
What is an example of an open ended phrase/question?
Do you need anything specific in the home?
Is there anything you need in the home?
Tell me a little bit about what you’re looking for.
Are you interested in any specific features in the home?
60sNH.CD.KC - Q5
What kind of question can be answered in one or two words?
Users re-arrange answers into correct orderJumble60sNH.CD.KC - Q6
If the caller says they want a 2 bedroom with a Den which one should you select?
2x2
2x1.5
2.5x2
2.5x2.75
60sNH.CD.KC
