Question 1

What function will you use to determine whether you are serving a new or existing customer?

Accepted Answer

Customer Search and Overview

Answer

Electronic ID Buddy

Answer

Biometric Enrolment

Answer

HANIS verification

Question 2

When an existing customer’s information has not changed, you do not have to perform the full ID&V process?

Accepted Answer

True

Answer

False

Question 3

Having different profiles for the same customer does not create any risks for the bank?

Accepted Answer

False

Answer

True

Question 4

Which of the following is NOT a customer group on the BDP/E2E system?

Accepted Answer

Sole Proprietor

Answer

Non-Individual

Answer

Individual

Answer

Estate Late

Question 5

Which country does not belong to the Common Monetary Area countries?

Accepted Answer

Zimbabwe

Answer

Namibia

Answer

Swaziland

Answer

Lesotho

Question 6

Non-resident customers can be onboarded via BDP/E2E.

Accepted Answer

False

Answer

True

Question 7

Which option is an official government-issued document that is valid for an extended or indefinite period?

Accepted Answer

Primary identification document

Answer

Secondary identification document

Question 8

What does the acronym CASA stand for?

Accepted Answer

Customer Acceptance Screening Application

Answer

Customer Acknowledgement Screening Application

Answer

Client Acceptance Screening Application

Answer

Client Acceptance Scoring Application

Question 9

A customer must give permission to be contacted for marketing purposes

Accepted Answer

True

Answer

False

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