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Q 1/19
Score 0
The assistance and advice provided by a company to those people who buy or use its products or services.
45
Bad Customer Service
Good Customer Service
Excellent Customer Service
Customer Service
Q 2/19
Score 0
Satisfying customer needs by providing support in a friendly and patient manner.
45
Excellent Customer Service
All the above
Customer Service
Good Customer Service
19 questions
Q.
The assistance and advice provided by a company to those people who buy or use its products or services.
1
45 sec
Q.
Satisfying customer needs by providing support in a friendly and patient manner.
2
45 sec
Q.
A customer calls and complains that a device he ordered has not arrived by the due date. When you check the delivery information, you see that it has not been delivered yet due to a stock shortage.
3
45 sec
Q.
Empathy, courtesy, responsiveness, and assurance are a few examples of service dimensions quality.
4
45 sec
Q.
A pipe can fill a tank in 8 hours and another pipe can empty the tank in 16 hours. If both the pipes are opened at the same time, the tank can be filled in
5
45 sec
Q.
John travelled from his town to the city. John went to city by bicycle at the speed of 40 km/hr and came back at the speed of 8 km/hr. If John took 4 hours and 48 minutes to complete his journey, what is the distance between his town and the city?
6
45 sec
Q.
Find the odd number out….41, 43, 47, 53, 61, 71, 73, 81
7
45 sec
Q.
Look at this series: 53,53,40,40,27, 27... What number should come next?
8
45 sec
Q.
Question: Mussa is older than Joan. Albert is older than Mussa. Joan is older than Albert. If the first two statements are true, the third statement is....
9
45 sec
Q.
A man walks 5km toward south and then turns to the right. After walking 3 km he turns to the left and walks 5 km. Now in which direction is he from the starting place?
10
45 sec
Q.
Which of the following is NOT a purpose of sales promotions?
11
45 sec
Q.
Anything of value that a customer receives in addition to the good or service purchased is called a________________
12
45 sec
Q.
What is digital marketing?
13
45 sec
Q.
Which choice below is NOT a type of content marketing.
14
45 sec
Q.
Here are the other samples Sales Management Objectives: except
15
45 sec
Q.
Fill up the blanks with suitable prepositions from the alternatives given under each sentence.
I don't know________ I want to take biology______ geology
16
45 sec
Q.
Put a/an, or no article in the spaces.
I’ve been offered the position of ……… Director of Personnel.
17
45 sec
Q.
Identify the choice that replaces the underlined part to form a logical and grammatically correct statement.
He tried his best to be punctual, but he was occasionally behind time.
18
45 sec
Q.
Identify any one risk to institutions for violations of Anti Money Laundry law (select all that applies)
